Financial Aid Office Assistant

The Financial Aid Office Assistant greets and assists students and their families by answering inquiries related to all facets of the financial aid application process and the status of students’ financial aid records.

ESSENTIAL JOB FUNCTIONS:

• Provides related clerical support to assist in daily operations and departmental efficiency including answering telephones, relaying messages, scheduling appointments, and digital imaging/file creation.
• Assist office staff with tasks as needed especially during peak processing time. Respond to inquiries from enrolled, prospective, and former students regarding financial aid programs including foundation scholarships, MD State and Federal programs, and veterans educational benefits.
• Manage mail and log in confidential documents in support of timely processing of aid application. Must maintain confidentiality, good judgment, and discretion, and follow applicable federal, state, and college regulations and practices.
• Increase financial aid knowledge through on-line and on-campus educational opportunities. Other duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma required; associate’s degree preferred.
• Experience in higher education, preferably in financial aid is highly preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Demonstrated experience working on a team and relating effectively with student, staff, and the general public in a fast-pasted customer service environment.
• Ability to multi-task and be detailed oriented. Proficiency working with student databases.
• Evidence of strong verbal and written communication skills. Requires an exceptional degree of accuracy and possession of analytic skills.

SCHEDULING REQUIREMENTS:

25 hours per week - Mon/Wed 1pm to 6 pm; Tue/Thur/Fri 11:30am to 4:30pm

Work schedule may vary during critical periods. This position is not eligible for telework.

PHYSICAL DEMANDS:

This position classifies the physical exertion requirements as sedentary work involving lifting no more than 20 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.

WORK ENVIRONMENT:

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office or meeting and training rooms, e.g., use of safe work place practices with office equipment, avoidance of trips and falls, and observance of fire and building safety regulations, and traffic signals when driving. Periodic travel between college locations and State meetings.

General Benefits:

Cecil College offers part-time employees a wide range of benefits, including accrual of sick and safe leave (1 hour of sick and safe leave accrued for every 30 hours worked); opportunity to open a voluntary retirement account with TIAA or Fidelity; employee paid short term disability based on eligibility guidelines; access to the Fitness Center and library and tuition waiver based on eligibility guidelines.

The hourly rate for the position is $16.00/hr.

Position will be posted until filled. Posted on 8/18/2026

Based upon the budgeted hours of a position, contribution to the Maryland State Retirement Pension System may be required.

*We are committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. Cecil College will not discriminate against any individual by reason of race, color, national origin, ancestry, age, religion, disability, sex, sexual orientation, gender identity and expression, genetic status, genetic information, veteran status or any other status protected by federal, state or local laws.