Office Experience Coordinator

Receptionist & Office Coordinator

Topgolf is seeking a Receptionist & Office Coordinator to serve as the first point of contact and ambassador for our Dallas Office. This role welcomes visitors, keeps day-to-day office operations running smoothly, and helps plan the events that bring Topgolf's culture to life. The right person delivers exceptional guest service, stays organized under shifting priorities, and takes initiative without needing much direction. This is a highly visible role with a clear path into other functions based on your interests.

What You Will Do

• Front Desk & Visitor Experience
• Welcome all guests: greet internal and external visitors in a friendly, professional manner that reflects Topgolf's Core Values
• Serve as an ambassador: act as the go-to information resource for the Dallas Office
• Manage security badges: handle badge issuance and access requests for employees and guests
• Office Operations & Administration
• Own the mailroom: open and distribute incoming mail and packages
• Liaise with building management: serve as the point of contact for building management and office operations issues
• Maintain office inventory: order office supplies and business cards, and manage additional requests submitted through ServiceNow
• Support multiple departments: handle a variety of administrative tasks on request across teams in the Dallas Office
• Culture & Events
• Help plan office events: support events designed to cultivate the Topgolf culture and bring our Core Values to life

Core Competencies for Success

• Communicates Effectively
• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Adjusts communication content and style to the audience and a diverse set of stakeholders.
• Practices active and attentive listening skills to verify understanding.
• Ensures Accountability
• Holding self and others accountable to meet commitments.
• Monitors metrics and milestones to chart progress against expectations and accountabilities.
• Designs feedback processes into the work.
• Plans & Aligns
• Planning and prioritizing work to meet commitments aligned with organizational goals.
• Highly organized and planful with time management.
• Effectively handles multiple priorities and works independently in a fast-growth organization.
• Manages Ambiguity
• Operating effectively, even when things are not certain or the way forward is not clear.
• Embraces ambiguity and change, adapting to keep the office running smoothly.
• Displays reliable, punctual attendance and follow-through.

Qualifications

• A strong desire to take initiative and demonstrate the Topgolf Core Values
• Exceptional customer service skills and a positive attitude
• Proficient in computer software, including MS Office (Outlook, Word, Excel, and PowerPoint)
• Ability to communicate in a clear and concise manner, both orally and in writing
• Strong analytical and problem-solving skills

Benefits

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform and that's just for starters for those who qualify. View team member benefits here.