Cardiac Monitoring Technician

Cardiac Technician

The Cardiac Technician plays a vital role in delivering high-quality ambulatory cardiac monitoring services by reviewing, analyzing, and processing cardiac studies with accuracy and attention to detail. This position is responsible for identifying and documenting cardiac rhythms, arrhythmias, and clinically significant events, preparing preliminary reports for physician interpretation, and escalating urgent findings in accordance with established clinical protocols. Cardiac Technicians provide patient support by assisting with monitor use, troubleshooting device issues, and ensuring successful study completion while maintaining excellent customer service. Working in a fast-paced, collaborative environment, they adhere to quality standards, departmental procedures, and regulatory requirements while effectively managing multiple priorities. The ideal candidate possesses strong ECG interpretation skills, critical thinking abilities, exceptional attention to detail, and a commitment to delivering safe, efficient, and patient-centered care. Cardiac Monitor Technicians perform patient monitoring duties in the telemetry areas and are responsible for informing physicians of any arrhythmias or changes in patient's rate or rhythm.

Responsibilities

• Review patient's ECG data and related algorithm findings for clinical accuracy and completeness
• Effectively communicate ECG abnormalities by notifying physicians as required according to physician notification protocol
• Perform 100% of the quality assurance behind the final report delivered to the physician, and provide report format modifications and additions as requested
• Maintain compliance with job specific proficiency requirements, including CCT certification
• Answers calls for assistance from patients and inquiries concerning patients from physicians
• Continuously develop clinical knowledge, particularly ECG rhythm interpretation skills
• Communicate with internal and external customers

Qualifications and Experience

This individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Proficient in MS Internet Explorer, Excel and various MS office programs
• Excellent written and verbal communication skills
• Excellent phone manner
• Strong leadership skills
• Organizational skills, detail oriented and ability to multi-task
• Excellent organizational skills
• Awareness of internal and external customer needs
• Ability to understand the importance of a "team" concept

Physical Demands

• Must be flexible in terms of working hours to meet the requirements of the position.
• Must be able to sit and/or stand for a minimum of 8 hours per day.
• Must be able to speak clearly on the telephone.
• Ability to sit at a desk and work on a computer as needed

Qualification Standards

• Education: High School Diploma or GED equivalent is required. An associate degree (AA) or two years college course work preferred.
• Certified Cardiographic Technician (CCT) required.
• Experience: A minimum of 3-5+ years of experience as a telemetry/monitor technician or equivalent combination of education and experience.

ResMed offers holistic benefits packages, flexible work arrangements, and a culture that allows employees to grow personally and professionally. Employees scheduled to work 30 or more hours per week are eligible for benefits including comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. A reasonable estimate of the current range for this position is: $22.40 - $33.60 USD Hourly.