Desktop EUC L1
Service Global
Responsibilities:
Mandatory Skills Desktop/End-User Support (Windows, macOS), Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL-Based Support/IMAC
- Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
- Manage IMAC and desk-side support services.
- Manage hard and soft break-fix services for laptops and desktops.
- Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
- Support, Manage, Optimize and Maintain the configuration and installation of the desktop, to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each desktop device is installed with the appropriate desktop image.
- Manage desktop device (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team unavailable like for MI calls.
- Knowledge and experience on the Windows 7 OS
- Good to have knowledge in AD and smart hands and feet support.
- Good to have-knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool - ex - Service now
- Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.
Mandatory Skills Desktop/End-User Support (Windows, macOS), Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL-Based Support/IMAC
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Desktop EUC L1 in Glendale, AZ vacancy
$50k - $60k
Must Have Technical/Functional Skills • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset...SuggestedWork at officeRemote workTata Consultancy Services
Glendale, AZ1 day ago- Iron Systems, Inc is seeking a dedicated IT Support Technician in Phoenix, Arizona, to manage desktop device incidents and provide comprehensive support for Windows and MAC devices. This role includes responsibilities such as ensuring compliance with security standards...Suggested
- A healthcare organization is seeking an Engineer II for End User Computing Desktop in Phoenix, Arizona. The role involves designing, documenting, and modifying computer operating systems while providing technical support. Candidates should have a Bachelor's Degree in Computer...SuggestedFull time
$30 - $35 per hour
...Job Description Job Description Required Skills & Experience ~2–3 years of experience in an L1–L2 IT Support or Technical Support role ~ Hands-on experience supporting technology in a warehouse, distribution center, or manufacturing environment - Including RF scanners...SuggestedContract work$69k
...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license required or willingness to obtain one Basic computer skills Must reside...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Glendale, AZ19 days ago$22 - $25 per hour
Desktop Support Specialist Scottsdale, AZ Base Pay Range $22.00/hr - $25.00/hr Direct message the job poster from Kodeva LLC Responsibilities... ...or methods used to communicate with users End User Computing (EUC) Network support troubleshooting - describe experience or...Contract work$69k
...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license required or willingness to obtain one Basic computer skills Must reside...Remote workWork from homeFlexible hoursHMG Careers
Glendale, AZa month ago$18.9 - $23.6 per hour
...are valued, and your growth is supported. Your Role at a Glance Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. The position works closely with the...Hourly payTemporary workWork at officeLocal areaRemote workFlexible hoursShift workNight shiftWeekend work$55k - $75k
...to assist with trouble tickets, projects, and tech refreshes when needed. Have first‑hand experience deploying equipment such as Desktop, Laptops, Tablets, Monitors, Peripherals, Printers, Copiers, or medical support equipment on a small, medium, and large scale. Intermediate...Work at officeLocal area- Collections Representative Atlas Healthcare Partners exists to form strategic partnerships with health systems across the nation to develop, manage and operate Ambulatory Surgery Centers (ASCs) in their markets. As a key player in this rapidly growing healthcare segment...Contract workWork experience placementWork at officeImmediate start
$55k - $65k
...issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical... ...Analyze, respond to, and document end‑user inquiries. Install desktops, laptops, printers, scanners and peripheral software using approved...Weekend work- ...partnering directly with customers, and collaborating closely with Product and Engineering teams to drive resolution. This is not desktop support, internal IT, or a call‑center environment. Required Qualification 4+ years of experience in SaaS application support, technical...
$30 - $35 per hour
Job Description We are seeking a skilled and dedicated Network Engineer to join our team in managing and maintaining our large-scale enterprise network. As a Network Engineer, you will be responsible for performing L2 network troubleshooting, network device installs, network...$90.25k - $115.08k
Engineer II - End User Computing Desktop Join to apply for the Engineer II - End User Computing Desktop role at HonorHealth Base pay range... ...251.00/yr - $115,076.00/yr Job Summary The End User Computing (EUC) Desktop Engineer II designs, tests, documents and modifies...Full time$24 - $28 per hour
Base pay range $24.00/hr - $28.00/hr Position: Desktop Support Location: Onsite 5x per week - Phoenix AZ 85009 12+ month contract Required Skills & Experience Experience: 4-6 years Technical Skills Proficiency in Windows Suite iPhone support Other Skills Excellent...Full timeContract work- Job Description Healthcare customer looking for a desktop support technician to come in for a contracted role. Knowledge and understanding of Microsoft Windows, Outlook and troubleshooting PCs. Mobile experience and mac are preferred. Top Skills' Details Experience with...
$30 - $32 per hour
We are seeking a motivated and customer-focused IT Support Specialist to provide first-level technical support for end users across hardware, software, and voice/data communication systems. This role requires strong troubleshooting skills, excellent communication abilities...Flexible hours$26 - $29 per hour
...support to employees for network infrastructure and internal systems software and hardware. Installs, configures, and troubleshoots desktop systems, workstations, servers, and network issues in a diverse environment. Maintains passwords, data integrity, and file system...Full time$30.04 per hour
...design, manufacturing, marketing, and service of semiconductor processing equipment. Skills Required: 3+ years of experience working in Desktop Support. Requires an Associate degree. Experienced in resolving end user IT issues Experience with SCCM, Intune, IT asset...Contract workWork at officeDay shift$140k - $170k
Daksta is seeking a Commissioning Manager to lead full L1-L5 commissioning programs for large-scale hyperscale data center projects in the Phoenix area. This leadership role focuses on ensuring complex mission-critical facilities are delivered successfully. Ideal candidates...$20 per hour
Gr8ttek is currently seeking a Desktop Support Specialist in Phoenix, AZ. This is a long-term potential CTH opportunity. The pay will be $20.00(W2) . The conversion is typically around 6 months. Our mission is simple: we want to partner with you to find the right position...- ...America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Desktop Field Technician Location: Onsite - Phoenix, AZ Duration: Long Term This position will be responsible for providing end-...Work at officeLocal areaWorldwideShift workWeekend workAfternoon shift
- ...devices effectively. ~ Install, maintain, and troubleshoot all business applications effectively. ~ Assist with design of desktop application ~ Assist with design of wireless and network solutions ~ Create printer mappings for clinical systems. ~ Escalate...Work at officeRemote work
- ...Job Description Job Description Description: We are seeking a knowledgeable and customer-focused Desktop Support Technician to join our IT team. This role is responsible for providing technical support, troubleshooting, and maintenance for desktops, laptops, peripherals...For contractorsWork at officeLocal area
$25 per hour
Kforce has a client that is seeking a Desktop Support Analyst (IT Support/End User Computing) in Phoenix, AZ. Overview The Desktop Support Analyst is responsible for providing technical support and maintenance for end-user devices, applications, and IT systems. This role...Contract workTemporary workPart timeFlexible hours- ...ideal candidate will have over 4 years of experience in SaaS application support and strong technical troubleshooting skills. Experience with SQL and REST APIs is also essential. This role does not involve desktop support or call-center environments. #J-18808-Ljbffr Prosum
- ...experience working knowledge on Practice Management (PM) and Electronic Health Records (EHR) software applications or 3-5 years IT desktop support experience. Prior experience with revenue cycle management or experience with billing operations strongly desired. Working...Temporary workTraineeshipCasual workLocal areaFlexible hours
$87.1k - $116.8k
...Document results of traceability and due diligence reviews and ensure related records are accurately organized and archived. Conduct desktop research to support the identification and evaluation of potential non-compliance. Ensure supplier‑disclosed entities are...Work at office- A leading technology services provider is seeking a Dynamic PC Support professional in Phoenix, Arizona. This role focuses on troubleshooting and repairing client devices while providing excellent customer service. Ideal candidates should have technical school certification...Work at officeWorldwide
- OneAZ Credit Union is seeking a skilled IT Support Specialist in Phoenix, Arizona. The successful candidate will install, modify, and repair computer hardware and software systems while providing technical assistance and training to users. Qualifications include a high ...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop EUC L1. Be the first to apply!
