Account Manager

SR25Protect What Matters. Build Your CareerFor more than 55 years, Alarm Detection Systems (ADS) has helped businesses and homeowners protect what matters most through industry-leading security, fire alarm, video surveillance, and access control solutions.We're looking for an Account Manager who enjoys building relationships, helping customers, and creating opportunities for growth. In this role, you'll work directly with existing customers, support account growth and retention, and develop the skills needed to advance into an Outside Sales Representative position.Why Join ADS?Customer First – We put our customers at the center of everything we do.Do Whatever You Say and Whatever It Takes – We honor our commitments and follow through.Embrace Change and Pursue Growth – We continuously learn, improve, and adapt.Be a Team Player – We work together to achieve shared success.Care About People – We value relationships and genuinely care about our customers, coworkers, and communities.We believe our people are our greatest asset. That's why we invest in training, professional development, and career advancement opportunities while fostering a supportive and collaborative work environment.How You'll Make an ImpactManage and grow an assigned portfolio of customer accounts.Build strong relationships with customers and key decision-makers.Identify opportunities for upgrades, expanded services, referrals, and account growth.Support and collaborate with Outside Sales Representatives to develop and advance sales opportunities.Conduct proactive outreach through phone, virtual, and in-person interactions.Address customer concerns and recommend solutions that strengthen customer satisfaction and retention.Maintain accurate customer records and activity within our CRM system.Partner with Sales, Operations, Installation, and Customer Service teams to deliver an exceptional customer experience.Travel within your assigned territory to meet with customers and prospects.Develop the skills, product knowledge, and sales expertise needed to advance into an Outside Sales Representative role.What Makes You a Great FitStrong communication and relationship-building skills.A customer-focused mindset and passion for helping others.Self-motivated, organized, and goal-oriented.Ability to manage multiple priorities and follow through on commitments.Strong problem-solving and critical-thinking abilities.Professional and confident when interacting with customers.Background & ExperienceAccount management, sales, customer service, or business development experience.Bachelor's degree in Business, Marketing, Sales, or a related field.Experience in the security, alarm, technology, or related industries.Bilingual skills are a plus.Benefits & PerksPaid Time Off (PTO)Paid HolidaysFlexible Work-from-Home OpportunitiesCompany-Provided Laptop and Cell Phone401(k) with Employer MatchTuition ReimbursementProfessional Development and Training OpportunitiesPaid Parental LeaveMileage ReimbursementEmployee, Friends, and Family DiscountsCompany-Sponsored Events and Team ActivitiesMedical, Dental, and Vision InsuranceLife InsuranceEmployer-Paid Short-Term DisabilityEmployee Assistance Program (EAP)Ready to Grow With Us?If you're looking for an opportunity to build relationships, develop your sales career, and join a company that values its people, we'd love to hear from you.CompensationBase Salary: $48,000 annuallyCompensation is designed to reward strong performance, customer retention, account growth, and overall contribution to team success. In addition to base pay, this position is eligible for:Quarterly performance bonusesDistrict performance kickerOn-Target Earnings (OTE): $54,800Alarm Detection Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.ZRJ-18808-Ljbffr