Patient Care Coordinator
Smile Brands
Patient Care Coordinator
Bright Now! Dental, supported by Smile Brands, is looking for a friendly, organized, and patient-focused Patient Care Coordinator (PCC) to join our team in Seattle, WA!
As the first point of contact for our patients, the PCC plays a key role in creating a welcoming and positive office experience. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and has strong communication and customer service skills.
Schedule (days/hours)
Monday 9am-6pm, Tuesday 8am-5pm, Wednesday 8am-5pm, Thursday 8am-5pm, Friday 7am-4pm
Responsibilities
- Greet and check in patients with professionalism and warmth
- Schedule appointments and manage the office calendar
- Answer phones and assist patients with questions
- Verify insurance and collect patient information
- Support the clinical team with administrative tasks
- Maintain accurate patient records and ensure a smooth patient experience
Qualifications
- Dental experience preferred, but we are willing to train the right candidate
- Strong customer service and communication skills
- Ability to multitask and stay organized in a fast-paced setting
- Positive attitude and team-oriented mindset
- Basic computer knowledge and comfort learning new systems
Preferred Qualifications
- Previous experience in a dental or medical office setting
Compensation
19.00-25.00
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at View email address on click.appcast.io
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