Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2008 and currently has a team of nine. I’ve been with State Farm since graduating college, starting as a claims representative before opening my own agency. As a second-generation agent, insurance is in my roots—my dad was also an agent. I’m a proud University of Arkansas graduate, a lifelong Northwest Arkansas resident, and someone who loves fishing, family time, and giving back through youth sports programs and local charity partnerships.

We offer flexible hours, 401(k), health benefits, and paid licensing. Our team culture is built on connection and trust—we do team outings, prioritize relationship-building, and make sure every team member feels part of something bigger.

We’re looking for people who care about customers, are goal oriented, and bring some sales drive to the table. If you want to grow in a supportive, community-focused environment with strong values and a fun team, this could be the right place for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Bryan Lewis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.