Operations Specialists

Operations Specialists

Immediate need for a talented Operations Specialists with experience in the Banking Industry. This is a 03+ Months Contract opportunity with long-term potential and is located in Tempe, AZ. Please review the job description below.

Key Responsibilities

• Perform duties & responsibilities specific to department functions & activities
• Research and resolve routine internal/external and client requests for all ACH account requests and inquiries
• Set up client profiles in the ACH Processing System and risk monitoring system
• Set up ACH Blocks and Filters requests
• Collaboration with internal business partners on ACH Issues as necessary
• Provide direct phone and email support for ACH Operations, using effective communication skills to assist internal business partners, corporate clients, and other Financial Institutions
• Work closely with the ACH team members on projects, system issues, and training
• Support the team in meeting daily deadlines
• Participate in miscellaneous projects as assigned by the Manager
• Assist in the research and provide solutions to basic operational issues
• Provide excellent client service either via email, phone and face to face
• Able to work with the public in a pleasant, cheerful, diplomatic manner and project a professional image.
• Perform a variety of operational functions technical in nature
• Applies acquired job skills and policies and procedures to complete assigned tasks within the Electronic Payments team.

Key Requirements and Technology Experience:

• High School Diploma or higher
• Ability to key Data Entry required
• High accuracy required
• Strong time management skills, ability to prioritize tasks
• Prior Financial Services, bank operations experience required
• ACH experience preferred
• Proficiency in MS Office, Outlook and basic to intermediate excel skills
• Ability to learn and comprehend new system processes
• Reliability, flexibility, professional etiquette and sound judgment are important
• Team Player
• Attention to detail
• Organized
• Problem Solve and basic analytical skills
• Ability to work cooperatively
• Good verbal/written communication skills

Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.