Desktop Support - Night Shift - Onsite.

SpikeIT Global Solutions, INC

Job Description

Company Description

Job Description

This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.

Requirements:

4–6 years’ experience or college degree
Windows AD, Office 365, DHCP, DNS, LAN/WAN
Ticketing system, asset management, vendor coordination
Strong customer service and communication skills
Saturday and holiday availability

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply

Vacancy posted 28 days ago

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