Data Center Field Technician

Company Profile

Hanley Energy is a globally recognized innovator in mission critical power and energy efficient technologies with United States headquarters based in Ashburn, Virginia with regional offices in Boardman, Oregon. We also have a global presence in Ireland, Australia, Germany, South Africa and the Nordics.

We specialize in the design, source, supply, install and commissioning of critical power and energy management solutions - from the power grid all the way to the factory process equipment and Data Center IT rack - coupled with comprehensive service and maintenance, security, consulting, and training.

Our approach is to develop partnerships with clients, ensuring excellent delivery coupled with cost-effective technology solutions. In this way, we help our clients to reduce energy costs, ensure 100% up-time and optimize their operational competitiveness. We are looking for a Data Center Field Technician to join our team.

This role is within the Hanley Energy USA providing project support to the VP of Engineering. Prior training and experience working within a Data Centers is strongly preferred.

Position Overview

The Data Center Field Technician will be working as part of a fast growing, dynamic team and will play a critical role representing the company in their customer’s data centers. This person will help clients to reduce energy costs, ensure 100% up-time and maintain competitiveness.

The Data Center Field Technician is responsible for meeting with customers to identify needs, installation, and maintenance on the Energy Management Systems, as well as switchgear, UPS, electrical, and power generation equipment. The Field Technician will go to customer sites and are responders for hands-on equipment troubleshooting and operation. This committed team works as a technical resource to support the full physical infrastructure of their client’s data centers that store mission-critical IT servers, data, and equipment.

Key Responsibilities

• Perform root cause analysis of equipment failure
• Perform limited maintenance tasks
• Troubleshooting of facility and rack-level events within internal SLA
• Ensure all safety procedures are adhered to while performing work
• Take operational readings of equipment
• Utilize CMMS to manage building workflows
• Meet with customers to identify specific data center building needs and gather requirements
• Administrative work to including data entry in Excel, writing of work authorizations and work orders.
• Maintain power and cooling of facility as well as ensure clean rooms for critical environment.

Qualifications

Technical/ Job Specific Skills Required:

Technical (Military/ Trade School) training and/or relevant experience.

Experience working in a Data Center or a Critical Environment

2+ years of relevant electrical and/or mechanical work experience.

Strong verbal and written communication skills.

• Solid leadership and organizational skills.
• Attention to detail with high energy and able to prioritize in a complex, fast-paced environment.

Core Values

• Integrity - “I do the right thing every time.”
• Ownership - “I take control of what is mine.”
• Accountability - “I am responsible for my own actions.”
• Initiative - “I see what is needed and I do it.”
• Attitude - “I positively approach opportunities.”

Company Benefits & Offerings

• Competitive salary and benefits
• Generous Paid Time off
• Career progression within a rapidly expanding organization
• Friendly and supportive working environment
• Excellent training opportunities