Shipping Specialist

Description

Now Hiring: Operations Specialist

Location:Pico Rivera,CA
Schedule: Monday – Friday 7:00am – 3:30pm 
Pay Range: $21.00 – $24.00 per hour DOE

The Operation Specialist plays a key role in ensuring high service levels for all shipments by maintaining accurate tracking, updating shipment statuses, and supporting overall logistics operations.

Key Responsibilities

• Track, trace, and monitor shipments, ensuring accurate and timely updates
• Document shipment activity with detailed notes and status updates
• Process customer information related to transportation, billing, and collections
• Monitor communication channels (web, fax, voicemail) for shipment updates
• Maintain data for customers, markets, and operational processes
• Support coordinators, supervisors, and managers with operational needs
• Identify and escalate issues that may impact shipment performance
• Verify and confirm service provider charges
• Ensure accuracy of accessorial charges and shipment costs
• Assist with operational, sales, contract, and billing processes
• Follow company security procedures (C-TPAT & TSA compliance)
• Maintain regular and reliable attendance
• Perform additional duties as assigned

Qualifications & Skills

• Ability to work Monday–Friday schedule (flexibility for shifts as needed)
• Intermediate proficiency in Microsoft Office and web-based systems
• Strong organizational and multitasking skills
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Strong communication and teamwork abilities
• Ability to handle pressure and meet deadlines
• Problem-solving skills with attention to detail
• Ability to read, interpret, and apply business procedures and regulations
• Ability to write reports and business correspondence
• Must be authorized to work in the United States (no sponsorship available)