Warehouse Lead

Warehouse LeadThe Warehouse Lead is a hands-on, working lead role responsible for coordinating daily warehouse activities and supporting the Warehouse Supervisor in executing warehouse and/or receiving operations. This role serves as a point of contact on the floor, helping ensure orders are prepared, documented, and shipped accurately and on time while maintaining a safe and organized work environment.This is an operational role that includes performing hands-on warehouse duties, including operating a forklift/stand-up reach as needed to support warehouse and/or receiving material movement.The Warehouse Lead does not have direct supervisory authority and does not make decisions related to hiring, discipline, corrective action, scheduling, or performance evaluations. All employee-related issues are reported to and handled by the Warehouse Supervisor.The work schedule is Monday through Friday, with potential weekend work based on business needs.Key ResponsibilitiesWarehouse Operations & Coordination• Coordinate daily warehouse activities, including organizing orders, preparing shipments, and ensuring finished goods are packed and shipped accurately and on time.• Prepare, verify, and organize warehouse documentation to ensure accuracy and completeness.• Operate a forklift/stand-up reach and other material-handling equipment as needed to load, unload, stage, and move finished goods and materials.• Ensure shipments align with customer orders, carrier requirements, and internal procedures.Floor Leadership & Support• Serve as a day-to-day point of contact for warehouse associates regarding workflow, priorities, and standard operating procedures.• Provide direction and support to team members during daily operations to help maintain efficient workflow.• Escalate employee concerns, attendance issues, performance concerns, or safety violations to the Warehouse Supervisor for review and action.• Support onboarding and training of new warehouse associates by demonstrating proper processes, equipment use, and safety expectations.Inventory & Cross-Functional Coordination• Work closely with warehouse and inventory teams to ensure materials are accurately received, logged into Deacom, and stored appropriately.• Communicate warehouse-related issues (delays, damages, discrepancies) to the Warehouse Supervisor and Customer Service team for resolution.• Partner with Customer Service and Sales to relay shipment status and operational updates as needed.Safety & Compliance• Follow all safety policies and encourage safe work practices, including proper material handling and equipment use.• Safely operate forklifts and material-handling equipment in accordance with company policies and OSHA regulations.• Identify potential safety concerns and report them to the Warehouse Supervisor.• Support safety initiatives by reinforcing training and participating in safety discussions or audits as requested.Continuous Improvement• Identify opportunities to improve warehouse processes, efficiency, and accuracy.• Provide suggestions and feedback to the Warehouse Supervisor for process improvements related to packing, warehouse methods, and turnaround time.Education• High School Diploma or GED requiredQualifications• 3+ years of experience in warehouse and logistics.• Prior experience operating a forklift; valid forklift certification or ability to obtain certification required.• Experience with warehouse software and ERP systems (Deacom preferred).• Strong organizational and communication skills.• Ability to coordinate work and support team members without direct supervisory authority.• Comfortable working in a fast-paced manufacturing environment.• Ability to lift up to 50 pounds and perform physical tasks as required.Key Clarification• This is a non-exempt working lead role.• No authority over hiring, discipline, evaluations, or corrective action.• All employee-related matters are reported to the Warehouse Supervisor.• Focus is on coordination, support, and execution, not supervision.