Senior Manager

Join Amgen’s mission of serving patients. At Amgen, our shared mission to serve patients living with serious illnesses drives everything we do. Since 1980, we have pioneered the biotech industry in our fight against the world’s toughest diseases, focusing on oncology, inflammation, general medicine, and rare disease to reach millions of patients each year. Senior Manager, Commercial Analytics (Patient & Access Analytics) In this vital role, you will lead the development of analytics, reporting, and strategic insights that enable data‑driven decision making across the Patient Access organization. You will act as a trusted business partner, translating complex data into actionable recommendations that improve patient access performance and business outcomes. Flexible commuter role available at the Deerfield, IL or Thousand Oaks, CA offices. You will work on site 2‑3 days a week. What you will do Patient Access Analytics & Business Insights Lead the development and delivery of patient access analytics, reporting, and performance measurement to support strategic business decisions. Utilize data‑driven approaches to identify business needs, uncover trends, and generate actionable insights. Translate complex analytical findings into compelling business narratives and executive‑level recommendations. Identify opportunities to optimize patient access strategies through analytics, targeting, and performance monitoring. Develop scalable reporting solutions that provide timely, accurate, and actionable insights for business partners. Data & Technical Leadership Develop dashboards, reports, and performance metrics using SQL, Tableau, and other analytical tools. Apply structured analytical methodologies to solve complex business problems. Ensure high standards of data quality, governance, and reporting consistency. Continuously improve reporting capabilities, analytical frameworks, and automation opportunities. Project Leadership Lead multiple high‑priority initiatives simultaneously while ensuring timely delivery and high‑quality outcomes. Develop project plans, manage dependencies, communicate milestones, and proactively identify risks. Balance competing priorities while aligning work with strategic business objectives. Drive process improvements that increase operational efficiency and analytical effectiveness. People Leadership & Capability Development Lead, coach, and develop a team of analytics professionals across both onshore and offshore resources. Foster a collaborative, high‑performing team culture focused on accountability, innovation, and continuous improvement. Mentor team members and build organizational analytical capabilities through coaching and knowledge sharing. Cross‑Functional Partnership Serve as a subject‑matter expert in patient access analytics and performance measurement. Partner closely with Patient Access, Market Access, Sales, Marketing, Finance, and other commercial stakeholders to deliver business value. Build strong partnerships across the GCCI/BAI organization, promoting collaboration and a One GCCI/BAI mindset. Influence business strategy through data‑driven recommendations and thought leadership. What we expect of you We value collaboration and expect a professional who can contribute uniquely to our mission. Basic Qualifications Doctorate degree and 2 years of relevant experience. Master’s degree and 4 years of relevant experience. Bachelor’s degree and 6 years of relevant experience. Associate’s degree and 10 years of relevant experience. High school diploma / GED and 12 years of relevant experience. Preferred Qualifications Experience supporting Patient Access, Market Access, or Commercial organizations within the biotechnology or pharmaceutical industry. Strong proficiency in SQL, Tableau, and data visualization tools. Demonstrated ability to analyze large, complex datasets and translate findings into actionable business recommendations. Experience managing multiple strategic initiatives and cross‑functional projects. Proven success leading and developing high‑performing analytics teams, including onshore and offshore resources. Excellent executive communication, storytelling, and presentation skills. Ability to influence stakeholders across multiple organizational levels. Experience driving process improvements, automation, and operational excellence. Strong analytical, strategic thinking, and problem‑solving capabilities. Ability to thrive in a fast‑paced, highly collaborative environment while balancing multiple priorities. What you can expect of us We support your professional and personal growth with a comprehensive benefits package, including health and welfare plans, retirement and savings plans, flexible spending accounts, discretionary bonus programs, stock‑based long‑term incentives, award‑winning time‑off plans, and flexible work models where possible. The expected annual salary range for this role in the U.S. is posted. Actual salary will vary based on several factors including but not limited to relevant skills, experience, and qualifications. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr