Professional Education Training Manager

Innovation starts from the heart. Heart valve disease impact millions of lives, spanning all ages and geographies. As communities globally address the opportunities and challenges of cardiovascular care, telling a compelling and authentic story is more crucial than ever. Beyond raising awareness, our Marketing teams build lasting, trusted relationships with medical professionals and industry stakeholders to ensure patients can receive the treatments they need. We’rededicated to pioneering next-generation innovations for patients with aortic Regurgitation (AR). Our Transcatheter Heart Valve (THV) business unit brings together Clinical Affairs, Engineering, and Research professionals to design and develop minimally invasive therapies thatimpactpatient outcomes and quality of life.We’reworking together to transform cardiovascular care and device development to address unmet patient needs in structural heart disease. Join us and be part of our inspiring journey. Partner with all levels of Professional Education staff and other related functions across Edwards to develop and lead the execution of educational programs for health care providers and internal product trainings/sales trainings. How you’ll make an impact: Lead the execution and development of assigned product/program related training content and tools, including all aspects of education program delivery, while utilizing creativity and judgment to assure training tools are in compliance with Legal, Regulatory/Quality and AdvaMed requirements and achieving Edwards desired business goals: Collaborate cross-functionally on creation of product/program training content, implementation and sustaining product use issues Create educational content and leverage content across multi-media tools to ensure clarity for regions where English is a second language Drive EW global product education program(s) to ensure proper utilization of products, and best procedural outcomes (Box, Procedural Videos, WebEx, On-Site training, etc.) Negotiate and develop appropriate vendor agreements Lead operations of product/program launch training activities Ensure proper content is updated and available throughout product lifecycle related training Establish and maintain good business relationships/partnerships with key KOL physicians and regional prof Ed teams Provide complex ad hoc analysis and projects on sustaining engineering product modifications and complaint issues Measure effectiveness of educational tools, resources and programs through conduct post-meeting survey instruments, focus groups, and other market research and provide monthly analytics Drive and lead the implementation of process improvement for operational efficiency Other incidental duties What you’ll need (Required): Bachelor’s Degree 5 years of previously related work experience or equivalent work experience based on Edwards criteria Required or Master’s degree with 3 years of previously related work experience or quivalent based on Edwards criteria Preferred Experience working in sales, marketing, or healthcare industry or equivalent work experience based on Edwards criteria Preferred What else we look for (Preferred): Excellent organizational and project management skills Proven expertise in MS Office Suite Excellent written and verbal communication skills and interpersonal relationship skills including consultative and relationship management skills Excellent problem-solving, critical thinking, and investigative skills Substantial knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning Substantial knowledge of regulatory and AdvaMed requirements Strict attention to detail Ability to interact professionally with all organizational levels Ability to manage competing priorities in a fast paced environment Must be able to work in a team environment, working closely with global marketing team, key opinion leaders and regional sales managers Develop the ability to interact with senior internal and external personnel on assigned projects Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families. For California (CA), the base pay range for this position is $92,000 to $130,000 (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website. #J-18808-Ljbffr