Program Officer, Evaluation & Analysis

Evaluation & Analysis Program Officer

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

The Evaluation & Analysis (E&A) Program Officer supports PCORI's organizational learning, evaluation, analysis, and use of evaluation findings activities by designing, implementing, and managing assigned projects that help PCORI understand its progress and success in advancing its goals, and improve programs and processes. Reporting to the Associate Director, Evaluation and Analysis, this role designs, conducts and synthesizes quantitative, qualitative, and mixed-method analyses; develops results memos, briefings, reports, and other products; and collaborates across PCORI to support data-informed planning, decision-making, and continuous improvement. PCORI is seeking to fill two vacancies: Program Officer 1 and Program Officer 2.

Job Duties and Responsibilities

• Contribute to organizational learning, evaluation, and analysis priorities by identifying emerging needs, synthesizing relevant information, and translating assigned priorities into evaluation questions, analytic approaches, and workplans.
• Design, implement, and manage assigned evaluation and analysis projects addressing organization-wide priorities, cross-cutting topics, major initiatives, funding strategies, core processes, and distinctive aspects of PCORI's approach.
• Identify data needs, limitations, and quality considerations for assigned evaluation and analysis projects.
• Conduct, coordinate, and synthesize quantitative, qualitative, and mixed-method data collection and analysis to assess PCORI's progress, outcomes, contributions, influence, and impact in collaboration with other Divisions.
• Manage assigned project timelines, workplans, deliverables, vendors, risks, dependencies, and technical quality standards.
• Develop results memos, briefings, reports, dashboards, presentations, and other products that support transparent communication and data-informed decision-making by leadership, staff, the Board of Governors, and external audiences, in collaboration with the Planning and Reporting Unit, and other Divisions.
• Provide consultation, facilitation, and technical assistance to PCORI teams throughout the lifecycle of evaluation and analysis activities, from question development through interpretation and use of evaluation findings.
• Mentor or guide junior staff and matrixed project teams, as assigned.

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Required Skills

• Expertise in a range of evaluation concepts such as conceptual frameworks, research design; data management and security; quantitative, qualitative, and/or mixed-method data collection and analysis techniques; survey design; and research ethics.
• Experience conducting formative and summative evaluations; process and outcome evaluations to inform organizational learning and achievement of results or related activities (e.g. applied health research, program monitoring, literature reviews, landscape analyses).
• Ability to think broadly and strategically, connect dots and see the big picture; synthesize complex information and focus quickly on the essence of an issue; support use of evaluation findings by identifying actionable implications; and communicating findings clearly to varying audiences.
• Ability to work both independently and collaboratively, manage multiple priorities, adapt to changing needs, and meet deadlines in a fast-paced environment.
• Excellent written, verbal, and presentation skills for tailored dissemination in accurate and accessible language to reach internal and external audiences. Proficiency with PowerPoint required.
• Familiarity with the healthcare delivery system and the roles of various stakeholders. Broad familiarity with – and interest in – diverse areas of health services and/or medical research.
• Experience leading research and evaluation projects, managing project teams, budgets and vendors, and contributing strategic input to senior leadership and other key stakeholders.
• Outstanding interpersonal, teamwork, and facilitation skills; collegial, energetic, able to develop productive relationships within the Unit and Division and across the organization and guide groups toward shared objectives.
• Strong project management skills, including attention to detail, sound judgment, flexibility, and comfort navigating ambiguity, competing priorities, organizational change, and matrixed teams. Familiarity with project management tools such as Asana preferred.
• Experience developing clear data visualizations, dashboards, performance metrics, or other analytic products that support interpretation and decision-making. Proficiency in data analysis and visualization tools such as Excel or Tableau preferred.
• Familiarity with quantitative and qualitative analysis platforms such as Qualtrics, Stata, and Atlas.ti preferred.
• Familiarity with AI and data management tools for potential use in research and evaluation a plus.

Required Experience

• Program Officer 1: Doctoral degree preferred in a field relevant to patient-centered outcomes research, evaluation, health services research, epidemiology, sociology, psychology, health policy, health education, or a related discipline, plus minimum of three (3) years of relevant work experience; OR master's degree in a relevant field plus at least five (5) years of relevant experience demonstrating increasing responsibility.
• Program Officer 2: Doctoral degree preferred in a field relevant to patient-centered outcomes research, evaluation, health services research, epidemiology, sociology, psychology, health policy, health education, or a related discipline, plus minimum of five (5) years of relevant work experience; OR master's degree in a relevant field plus at least seven (7) years of relevant experience demonstrating increasing responsibility.
• Experience in applied health research, program monitoring and evaluation, organizational learning, or a funding organization/agency is preferred.

Compensation and Benefits

Salary Range:

Program Officer 1: $120,000 - $130,000

Program Officer 2: $145,000 - $155,000

The above range represents the salary range expected for the position; however, final offers are based on several factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may participate in PCORI-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents.

PCORI conducts reference and background checks on all applicants.