Office Manager

Location: San Antonio, Texas, United States of America About Konecta Konecta is a global leader in BPO, customer experience and digital services, supporting organizations worldwide through innovative solutions and operational excellence. With operations across multiple countries, Konecta partners with leading brands to deliver exceptional customer engagement and business outcomes. Job Description Office Manager – San Antonio (Work from Office Role) Key Responsibilities Office Operations: Manage day-to-day office operations to ensure an efficient and well‑organized workplace. Coordinate office supplies, vendor services, and facility maintenance. Act as the primary point of contact for office-related issues and administrative support. Ensure workplace health, safety, and security standards are maintained. Coordinate meeting rooms, office logistics, and internal events as required. IT & Workplace Support: Provide basic IT support for employees, including laptop setup and workstation preparation. Assist with password resets and access coordination. Provide first‑level troubleshooting for common technical issues. Liaise with central IT teams to escape technical issues when needed. Maintain an inventory of office equipment and IT assets. Install and configure standard business software and applications. Provide basic administration support related to systems and user access. Demonstrate good knowledge of IT hardware, networking fundamentals, and office IT infrastructure. New Joiner & HR Coordination: Support onboarding of new employees joining the San Antonio office. Coordinate joining formalities and documentation in partnership with the HR Business Partner in Dallas. Prepare workstations, system access requests, and office orientation for new hires. Act as a local point of contact for employee administrative queries. Administrative Support: Maintain office records, documentation, and asset registers. Assist with travel arrangements, courier services, and general office administration. Support leadership or visiting teams with office coordination when required. Qualifications & Experience 4-8 years of experience in office management, workplace operations, or administrative roles. Good knowledge of IT hardware, networking, infrastructure, and software installation. Experience providing basic IT support or coordinating with IT teams. Strong organizational and multitasking skills. Excellent interpersonal and communication skills. Ability to work independently and manage multiple priorities. Proficiency in Microsoft Office and common workplace tools. Key Competencies Strong problem‑solving skills. Proactive and service‑oriented mindset. Attention to detail and organizational excellence. Ability to collaborate with cross‑functional teams. Working Model Preferably 5 days working from office; if not, 3 days working in office role based in San Antonio, Texas, with regular on‑site presence to support office operations and employees. #J-18808-Ljbffr Konecta UK