Senior Associate, OPS Business Process Improvements/Best Practice

Job Description Represent Operations as an SME and stakeholder in Global Collateral related and other initiatives Gather, analyse, and document information for new Business Requirements in support to Global Collateral activities from stakeholders in Operations Participate in Business Requirements modelling and writing with Product and Engineering experts Collaborate with colleagues to identify potential efficiencies / enhancements of operational process flows Review Business and Functional Requirements Prepare and coordinate the project implementation and operational readiness Assist with non-standard service support requests SME for new processes, products, and services Facilitate communication between internal users, Product and Engineering experts Qualifications Bachelor's degree required Graduate degree preferred 5-7 years of total work experience preferred Experience in Operations, Business Analysis or Technology preferred Strong AI and digital tools capability; light coding experience is a plus Proven ability to identify innovative solutions and new opportunities using the latest technology Strong verbal and written communication skills across all organizational levels Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Outlook, Teams) Self-driven and capable of working independently with minimal supervision Thorough, with strong organizational and analytical skills Adaptable and flexible; able to switch contexts quickly and prioritize tasks effectively Working knowledge of enterprise principal custody and collateral management systems highly preferred About Us At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. About The Team At BNY, our culture speaks for itself. Check out the latest BNY news at BNY Newsroom and BNY LinkedIn. Here’s a Few Of Our Recent Awards America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time. Equal Employment Opportunity / Affidative Action Employer BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #J-18808-Ljbffr BNY