Accounts Receivable/Collections Specialist

Are you someone who enjoys solving billing challenges, building strong customer relationships, and helping keep financial operations running smoothly? We are seeking a detail-oriented Accounts Receivable & Collections Specialist to join a growing accounting team and play a key role in managing customer accounts, collections activities, and cash flow performance. This is an excellent opportunity for an accounting professional who enjoys a mix of analytical work, customer communication, and process improvement. You'll have the opportunity to take ownership of your accounts, collaborate with multiple departments, and directly contribute to the financial success of a dynamic organization. Company & Position Highlights Competitive Compensation: $23.00 - $30.00 per hour, based on experience Contract opportunity with potential for long-term or permanent employment Opportunity to manage your own portfolio of customer accounts Collaborative environment working closely with accounting, operations, and customer‑facing teams Hands‑on role with visibility into the full billing and collections cycle Professional growth opportunities within a fast‑paced and expanding organization Gain exposure to process improvement initiatives, reporting enhancements, and financial operations Responsibilities of the Accounts Receivable & Collections Specialist Manage a portfolio of customer accounts and maintain accurate aging reports through proactive collections efforts Monitor outstanding balances and follow up with customers regarding past‑due invoices and payment inquiries Collaborate with operations, service, account management, and internal stakeholders to resolve billing discrepancies and payment issues Reconcile customer payments and assist with account research to ensure accurate financial records Identify collection concerns and elevate uncollectible balances when appropriate Analyze payment trends and account activity to support collections strategies and improve cash flow performance Maintain detailed account documentation and records within company systems Support continuous improvement initiatives, including reporting enhancements and process automation efforts Assist with accounting inquiries, special projects, and departmental initiatives as needed Deliver exceptional customer service while maintaining a professional and solution‑oriented approach to collections Qualifications of the Accounts Receivable & Collections Specialist 1–3 years of experience in Accounts Receivable, Collections, Billing, or a related accounting function Recent graduates with relevant internships, coursework, or transferable experience are encouraged to apply Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred Understanding of accounting principles and financial record‑keeping Strong analytical and problem‑solving skills with the ability to investigate and resolve discrepancies Excellent communication and relationship‑building skills with the ability to collaborate effectively across departments Proficiency with Microsoft Excel and the ability to learn and navigate multiple software platforms Experience with ERP, accounting, or accounts receivable management systems is highly desirable Experience within a service‑based, construction, or multi‑location organization is a plus Experience working directly with customers regarding collections, payment plans, account reconciliation, or past‑due balances preferred Highly organized with strong attention to detail and the ability to manage competing priorities Self‑motivated with a proactive approach to problem‑solving and process improvement Demonstrated ability to identify opportunities for operational improvements, reporting enhancements, or collections efficiencies is a plus Ability to work effectively both independently and as part of a collaborative team #J-18808-Ljbffr