Customer Service Associate

Customer Service Associate

Location: Fairmont, West Virginia

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensuring compliance with age restricted products such as tobacco, alcohol and lottery
• Preparing food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintaining a clean and organized store, register area and backroom
• Maintaining cleanliness outside of the store
• Ensuring all deliveries are made according to company policy
• Maintaining safe/secure environment adhering to company safety methods
• Properly recording time worked
• Completing daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred
• 0-6 months' work experience

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following:

• Training program
• Opportunity for advancement
• Pay increases
• Flexible schedules
• Annual review/evaluation
• Employee referral bonus program
• Company paid life insurance
• Weekly pay