Service Manager

Miami Service Manager Location: Miami, Florida Job Type: Full-Time Company: Confidential Mobil Marine Maintenance Company Compensation: $85,000 - $85,000 a year Overview The ideal candidate is operationally strong, customer-focused, mechanically minded, highly organized, and comfortable balancing field operations, customer relationships, scheduling, team leadership, revenue growth, and business development responsibilities. Why Join Us? Employee-owned company culture (ESOP participation) Established reputation in the South Florida marine industry Long-term career growth opportunities Strong leadership support and resources Competitive compensation package Team-oriented and growth-focused environment What You’ll Do Oversee day-to-day marine service operations in the Miami area Coordinate technicians, subcontractors, scheduling, and customer projects Manage customer communication, service expectations, and follow-up Build strong relationships with yacht owners, captains, marinas, and vendors Drive revenue growth through customer retention, upselling services, and developing new business opportunities Assist in estimating, troubleshooting, logistics, and operational problem-solving Support recruiting, training, and management of service personnel Ensure projects are completed safely, efficiently, and to Hartman standards Identify opportunities to improve operations and grow customer relationships Step in wherever needed to support the success of the division What We’re Looking For Strong marine industry experience required Previous service management, operations, or leadership experience preferred Ability to multitask and manage multiple priorities under pressure Strong leadership, communication, and organizational skills Customer-service mindset with strong follow-through Mechanically inclined with practical problem-solving ability Self-starter who works well independently and with a team Comfortable handling both field and administrative responsibilities Willingness to travel locally throughout the Miami area Ideal Candidate Traits Adaptable and solutions-oriented Thrives in a fast-moving environment Takes ownership and accountability Leads by example Comfortable wearing multiple hats daily Strong sense of urgency and professionalism #J-18808-Ljbffr