Social Media Manager - Remote

Social Media Manager

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

This is a fully remote position and can be located anywhere within the U.S. The Social Media Manager will drive the execution of ACS's social channel strategy, ensuring efficient processes, clear guidelines, and strong performance measurement. Serving as the organization's social media subject matter expert, this role connects teams and tools to optimize collaboration and impact.

Essential Functions:

• Executes and operationalizes social media channel strategies to drive audience engagement, growth, and alignment with organizational goals.
• Establishes and maintains processes, workflows, and guidelines to ensure consistency, efficiency, and scalability across platforms.
• Monitors, analyzes, and reports on social media metrics to deliver actionable insights that inform decision-making and measure success.
• Optimizes social content and campaigns by applying data-driven findings to strengthen performance and audience impact.
• Serves as the subject matter expert and primary liaison for the organization's social media management tool (currently Sprout Social), ensuring effective adoption and use.
• Facilitates collaboration between internal business partners and the social team to support integrated execution of campaigns and initiatives.

Experience/Qualifications:

• Minimum Degree Required: Bachelor's Degree
• Years of experience: 3 – 5 years social media experience

Knowledge, Skills, and Ability:

• Deep understanding of social media space, engagement strategy and channel management
• Expertise in executing effective social media strategies.
• Ability to analyze metrics and translate data into actionable recommendations.
• Skilled in creating and maintaining efficient workflows and guidelines.
• Strong interpersonal skills to connect teams and drive execution.

Travel Requirements:

• Ability to travel (by car and/or airplane) when necessary.

Physical Requirements:

• n/a

The starting rate is $60,000 to $67,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.