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PROFESSIONAL - Collection Specialist

Abacus Service Corporation

Join Our Team as a Collections Specialist in Florham Park, NJ!

Are you a motivated individual with a knack for problem-solving and a passion for customer service? We're looking for a Collections Specialist to join our dynamic team in Florham Park, NJ. This is a temporary position with the potential to become permanent for qualified candidates. You'll enjoy a hybrid work schedule, combining the comfort of working from home with the collaborative environment of our Reworld Corp Office.

Responsibilities:

  • Manage collections of outstanding accounts receivable from our client base.
  • Resolve customer billing issues and reduce accounts receivable delinquency.
  • Conduct daily reviews of AR aging and monitor delinquent accounts.
  • Make outbound collection calls and communicate effectively via email.
  • Update customer accounts with detailed notes and handle disputes professionally.
  • Identify and escalate issues contributing to delinquency.
  • Collaborate with clients and internal teams to resolve discrepancies.
  • Perform other duties as assigned.

Requirements:

  • 2-4 years of experience as a collection specialist or similar role.
  • Strong communication, problem-solving, and analytical skills.
  • Ability to work independently and adapt to a fast-changing environment.
  • High proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Attention to detail and ability to meet deadlines under pressure.

Preferences:

  • Prior corporate business-to-business collections experience.
  • Associate degree or higher in Business or equivalent.
  • Experience with Collection Software such as PeopleSoft, NetSuite, or Sage ERP systems.

Ready to take the next step in your career? Apply now and become a part of our team in beautiful Florham Park, NJ. We look forward to meeting you!

Abacus Service Corporation
Vacancy posted 13 hours ago
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