Customer Experience Lead - On-Site Call Center Ops
Mecklenburg County
Mecklenburg County is seeking a Customer Experience Manager for their Call Center to lead a team of 50 employees. This role involves managing daily operations, improving performance metrics, and addressing customer satisfaction. Candidates should have at least six years in the field, including three years in a managerial role, and a Bachelor's Degree in Human Services. The position requires on-site support five days a week. #J-18808-Ljbffr Mecklenburg County
Vacancy posted 4 days ago
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