Outbound Sales Supervisor - Corporate Charlotte

Great company. Great people. Great opportunities.OUTBOUND SALES SUPERVISOR - OUTBOUND SALES TEAMThis position is not a remote/hybrid opportunity. This role is based in Corporate Office - Charlotte, NC.If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Outbound Sales Supervisor at United Rentals, you’ll be instrumental in supporting Outbound Sales Reps who are focused on growing rental revenue with new and existing customers through outbound sales and personalized account management. You’ll help manage our customer’s needs regarding new/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety courses. You’ll also be responsible for developing and maintaining a team that is goal oriented and sales focused.What you'll do:Supervise a team of Outbound Sales Reps in their daily duties and support the Management teamAssist with the measurement of job performance based on clearly understood common goals – established key performance indicatorsDevelop Outbound Sales Reps sales acumen by teaching and coaching the reps on the talk tracksAdministrative duties include monitoring phone service levels, daily personnel hours including breaks, lunch, arrival times, etc.Responsible for helping to resolve issues where staff needs assistance – following the established escalation processCross-train staff to a degree which gives each employee a basic understanding of the others primary purpose with an emphasis on job interdependenciesCoordinate training and ensure compliance with all department processes and procedures, corporate policies, and relevant government regulationsResponsible for driving overall Active Customer Growth, Used Sales and YoY Rental revenue growth for the Book of Business’ assigned to Outbound Sales RepsOther duties assigned as neededRequirements:Bachelor’s Degree preferred5 years industry experience or on the job/in house trainingAbility to effectively plan, organize, communicate, and delegateGood communication and math skills (abstract reasoning)Problem solving skills and ability to multi-taskWorking knowledge of MS Excel, Word, PowerPoint, SURI, and general office equipmentStrict adherence to the code of business conductStrong interpersonal skills with emphasis on coachingAbility to multi-task, plan and organize timeValid driver's license with acceptable driving recordWhy join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:Paid Parental LeaveUnited Compassion FundEmployee Discount ProgramCareer Development & Promotional OpportunitiesAdditional Vacation Buy Up Program (US Only)Early Wage Access through Payactiv (US Hourly Only)Paid Sick LeaveAn inclusive and welcoming cultureExplore our comprehensive U.S. benefit offeringsFor Canadian benefits, click hereUnited Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.SummaryLocation: Charlotte, NC, USAType: Full time