Receptionist

Medical Receptionist

Minivasive Pain and Orthopedics is looking for a full-time Medical Receptionist to join the team. The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed. Whether in person or over the phone, the Medical Receptionist is typically the first faces or voice patients will see or hear.

Essential Functions:

• Assist with management of daily clinic operations including ensuring the clinic is open and closed in a timely manner
• Greet patients as they arrive to facility and provide them with appropriate information
• Assist patients in completing all necessary forms and documentation
• Ensure completeness and accuracy of patients forms and logs including all demographics in EMR system
• Update patients information in EMR system and all related records
• Keep patient appointment on schedule by notifying provider of patients arrival
• Answer telephone, route calls when appropriate, and answer inquiries
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Call patients to remind them of appointments
• Schedule and reschedule patients appointments
• Coordinate mail flow in and out of the office
• Ensure reception area is well maintained, neat and clean, including magazines

Knowledge, Skills, and Abilities:

• Strong computer knowledge including proficiency with MS Outlook, Word, and Excel
• Strong attention to detail
• Exceptional customer service and phone etiquette
• Excellent verbal and written communication skills
• Broad knowledge of the content, intent, and application of HIPAA, federal and state regulations
• Knowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorization
• Ability to travel between facilities if necessary

Education and Experience:

• High School Diploma or GED
• Valid Texas Drivers License

Benefits:

• 3 Medical Plans
• 2 Dental Plans
• 2 Vision Plans
• Employee Assistant Program
• Short- and Long-Term Disability Insurance
• Accidental Death & Dismemberment Plan
• 401(k) with a 2-year vesting
• PTO + Holidays