PT Event Captain (Hampton Roads)

PT Event Captain (Hampton Roads)

Norfolk, VA, USA

22 per hour base + tips

Part time

***Flexible scheduling--perfect for someone looking for a second job with occasional shifts.***

***Catering is seasonal, so the number of opportunities to pick up event shifts is variable based on time of year***

About Us: ***Winner of Hampton Roads 2026 Top Workplaces Award***

Groovin' Gourmets is the catering division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in delivering fresh, chef-crafted meals and seamless service for corporate functions, weddings, and social events of all sizes.

Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!

Our Values - The Trolley Way:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first--be a part of the solution
• Transparency and honesty-no BS

About You:

• Providing excellent customer service brings you joy.
• You are naturally able to build a good rapport with guests.
• You don't get flustered when there are multiple problems to be solved.
• You are able to pivot when there's something urgent and then pick up right where you left off.
• Attention to detail is your superpower.
• You are energized by making the schedule run like clockwork.
• You have experience with and enjoy nurturing and managing teams.
• You love to help others be successful.

How You Will Make an Impact:

• Safely transport of food, drinks, and equipment to the event venue.
• Manage all aspects of the event including set-up, serving meals and beverages, and take-down.
• Carry out the Sales Event Coordinator's plan for the event and adapt to different venues when setting up and organizing service flow.
• Lead a team of co-captains, servers, and bartenders.
• Maintain good communication with the event host.
• Be resourceful and proactive in dealing with issues that may arise.
• Create an environment that supports and develops the members of your team.
• Be able to work flexible hours, including nights and weekends.

What You Bring to the Table:

• 1-2 years of catering or banquet leadership experience
• Valid Driver's License and 3+ years of safe driving experience
• Comfortable driving a 16' box truck and able to climb in and out of vehicle
• Experience leading a team, whether in food service or other industry
• Excellent communication ability, both verbal and written
• Positive and empowering interpersonal skills
• Physical stamina to work long hours (must be able to lift 50 pounds)

The Good Stuff!

• $22/hr + occasional tips
• Employee Assistance Program (EAP)
• Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
• Free Employee Shift Meal
• Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year