Assistant Front Office Manager

Hotel: Kansas City Embassy Suites 7640 NW Tiffany Springs Pkwy Kansas City, MO 64153. Full time. Compensation: $20.50. Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence What’s in it for you? Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverage – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs. Perks That Fit Your Life – DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. What You Will Do Lead the front desk team to deliver a warm, seamless guest experience that builds loyalty and satisfaction. Respond to guest needs with professionalism and empathy, ensuring timely resolution and follow-through. Support financial goals by managing inventory, controlling costs, and optimizing schedules. Oversee daily front desk operations, ensuring tasks are completed across all shifts. Step in for the Front Office Manager when needed and assist with Night Audit, Shuttle, or Concierge roles. Promote a safe, welcoming environment by following all safety and security procedures. What We Are Looking For Customer service experience is essential; hospitality background is a plus. High school diploma or equivalent. A valid driver’s license. Comfort with technology to manage guest information and team coordination. Physical ability to lift 50 lbs and stay active. Leadership attributes: Accountability, Agility, Talent cultivation, Transparency, and Integrity. Compensation Details Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Legal Statements Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: #J-18808-Ljbffr Atrium Hospitality