Accounts Receivable Collections Specialist

Accounts Receivable Collections Specialist

The Accounts Receivable Collections Specialist is responsible for managing customer accounts, ensuring timely collection of outstanding invoices and maintaining accurate financial records. This role involves direct communication with customers to resolve billing issues, negotiate payment arrangements and support the company's cash flow objectives while preserving positive customer relationships.

Responsibilities

• Process weekly, monthly, quarterly, and yearly invoices for numerous customers.

• Maintain customer relationships and manage customer accounts.

• Review AR aging to ensure compliance & make collection calls.

• Record detailed notes regarding customer communication within the ERP.

• Work with the Sales Department to ensure AR activities are compliant with established protocol.

• Provide reporting to the Collections Supervisor.

• Assist with year-end audits.

• Other duties as assigned by the Collections Supervisor.

Minimum Requirements

• Education – Associates Degree or equivalent.

• Experience – At least two years of relevant accounts receivable/accounting experience.

• Work ethic – A sense of urgency in meeting critical and time sensitive deadlines.

• Technical: Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook. Experience with an Microsoft Dynamics Business Central a plus.

• Teamwork: Strong interpersonal skills required in order to function within the accounting team.

• A combination of the above will also be considered

Fortune Fish & Gourmet is an equal opportunity employer.