Warehouse Operations Manager

About REH Interiors REH Interiors is a luxury home staging and interior design company serving South Florida's premier real estate market. We specialize in luxury home staging, interior design, furniture packages, and creating exceptional client experiences. We are growing rapidly and are looking for a leader who thrives in fast-paced environments, enjoys building systems, leading people, and creating operational excellence. This is not your typical warehouse manager position. We're looking for someone who wants to take ownership of an operation, build a high-performing team, and help scale a growing company. Position Summary The Warehouse & Operations Manager is responsible for the overall operation of our warehouse, inventory, fleet, logistics, installation crews, and warehouse team. This person will create efficient systems, hold the team accountable, ensure exceptional client service, maintain accurate inventory, oversee scheduling, and continuously improve operations. The ideal candidate is organized, proactive, tech-savvy, and enjoys solving problems before they happen. Responsibilities Oversee all daily warehouse operations. Organize and maintain a clean, efficient, and safe warehouse. Develop and improve warehouse systems and workflows. Ensure all furniture, accessories, artwork, and inventory are properly stored and easily accessible. Implement and maintain Standard Operating Procedures (SOPs). Conduct regular warehouse audits and cycle counts. Maintain OSHA compliance and enforce all safety procedures. Inventory Management Ensure inventory is accurately tracked within our inventory management software. Verify that every item is stored in its designated location. Investigate and resolve inventory discrepancies. Monitor damaged inventory and coordinate repairs or replacements. Receive, inspect, photograph, and process incoming deliveries. Coordinate vendor returns and warranty claims. Logistics & Fleet Build installation and uninstall schedules. Coordinate truck routes for maximum efficiency. Safely drive and operate a 26-foot box truck when needed. Load and secure furniture properly to prevent damage during transportation. Oversee company vehicles, including preventative maintenance, repairs, registrations, inspections, and cleanliness. Ensure trucks, equipment, and tools are always job-ready. Team Leadership Hire, train, and develop warehouse staff, movers, and crew leads. Coach employees on safety, efficiency, customer service, and company standards. Hold team members accountable to expectations and SOPs. Conduct performance reviews and provide ongoing feedback. Foster a culture of ownership, accountability, teamwork, and continuous improvement. Client Experience Interact professionally with homeowners, real estate agents, builders, and designers. Represent REH Interiors with professionalism at every client interaction. Resolve field issues quickly while maintaining a white-glove level of service. Technology & Process Improvement Utilize technology and AI tools to improve efficiency. Create and maintain operational reports and KPIs. Continuously identify opportunities to improve warehouse operations, logistics, scheduling, and inventory management. Help build scalable systems that support company growth. Qualifications Required 5+ years of warehouse, logistics, moving, or operations management experience. Experience managing employees and leading teams. Experience loading, wrapping, moving, and transporting furniture safely. Experience driving a 26-foot box truck. Valid driver's license with a clean driving record. Strong organizational and time management skills. Excellent communication and leadership abilities. Comfortable using computers and learning new software quickly. Ability to lift and move furniture weighing 75+ pounds. Reliable, punctual, and dependable. Preferred Experience in home staging, furniture delivery, interior design, or luxury moving services. OSHA knowledge and warehouse safety experience. Fleet management experience. Inventory management software experience. Experience creating SOPs and operational processes. Experience using AI tools such as ChatGPT, Google Suite, or similar platforms to improve productivity. What We're Looking For We're looking for someone who: Takes ownership without being asked. Leads by example. Holds themselves and others accountable. Is proactive rather than reactive. Enjoys building systems and solving problems. Is highly organized and detail-oriented. Is comfortable with technology and embraces AI. Thinks several steps ahead. Treats the company as if it were their own. Has a positive attitude and enjoys helping others succeed. Thrives in a fast-paced, growing business. Why Join REH Interiors? Opportunity to help build and shape a rapidly growing luxury brand. Leadership role with room for advancement. Work alongside a passionate, high-performing team. Opportunity to implement new ideas and make a real impact. Paid Time Off Health insurance 401(k) with company match Opportunities for professional development and career growth If you're looking for more than just another warehouse job—and want the opportunity to build, lead, and grow with an ambitious company—we'd love to hear from you. #J-18808-Ljbffr