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Front Desk Agent

$23 - $30 per hour

Golden Nugget Hotels & Casinos

Front Desk AgentJOIN A WINNING TEAM! The Front Desk Agent will be responsible to act as our guests' first point of contact during their stay and manage all aspects of their accommodation. This isn't just your next job – it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset.What we offer you:Unparalleled training and development programsGenerous employee discounts on dining, retail, amusements and hotelsFlexible schedulesMultiple benefit plans to suit your needsPaid time off or paid sick leave (based on location)Opportunities for advancementCommunity volunteer opportunities with Landry's LeaguePositive and respectful work environment where diversity is valuedResponsibilities:Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employeesRegister arriving guests by completing appropriate paperwork and obtaining proper payment informationSettle account balances of departing guests by accepting payment and handling cash drawer.Investigate and resolve general billing discrepanciesRespond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotelPrint and process routine reports and may assist in the training of new departmental employeesPromote positive public/employee relations at all timesUphold guest relations in a positive manner; refers guest to appropriate personnel if unable to satisfy guests' complaintsAssist other departments with requirements they may have pertinent to hotel guestsMaintain a clean, safe, hazard-free work environment within area of responsibilityPerforms any other duties as assignedQualifications:Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and RespectfulAre a Team Player with a guest first attitudeHave prior restaurant experience (preferred)Have a passion for great food and great funAre comfortable working in fast-paced environmentLearn more about Landry's by visiting our website at EOE Posted Salary Range USD $23.00 - USD $30.00 /Hr. Tipped Position This position does not earn tips

Vacancy posted 4 days ago
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