Executive Assistant / Front Desk Coordinator - Healthcare

Job Description

Job Description

Executive Assistant / Front Desk Coordinator – Healthcare

NeuroBridge | Fort Worth, TX

Job Type: Full-Time | Day Shift

Pay Range: $20.00 – $30.00

Setting: Non-Profit Neurological Recovery & Wellness Center

Position Overview

NeuroBridge is a holistic neurological recovery and preventative wellness center serving patients through physical, occupational, and speech therapy, hyperbaric medicine, TMS, and nutrition counseling. Operating as a Texas nonprofit corporation with a mission-driven, patient-first culture, we are seeking a highly organized and professional Executive Assistant & Front Desk Coordinator to join our team at the ground level.

This is a unique dual-function role where you will serve as the face of our clinic—welcoming patients and managing front-office operations—while also providing high-level administrative support to executive leadership. The ideal candidate is discreet, detail-oriented, and eager to grow as our organization scales.

Key Responsibilities

Front Desk & Patient Operations

• Patient Experience: Serve as the primary point of contact, providing a warm, professional, and compassionate front-desk experience for all patients and visitors.
• Scheduling & Intake: Manage incoming calls, schedule patient appointments across multiple clinical specialties, and handle patient communications efficiently.
• Compliance & Privacy: Maintain strict confidentiality and full HIPAA compliance in all patient-facing interactions and documentation.

Executive & Clinical Support

• Executive Administration: Manage executive leadership calendars, coordinate meetings, and assist with high-priority administrative tasks.
• Inventory & Vendor Coordination: Track office and clinical supply levels, place orders, and liaise with equipment and medical vendors.
• Recordkeeping & Scaling: Maintain accurate administrative files, assist with new-hire onboarding documentation, and adapt duties as NeuroBridge expands operations.

Qualifications & Requirements

Required:

• Education: High school diploma required (Associate or Bachelor’s degree in Healthcare Administration, Business, or related field preferred).
• Experience: 2+ years of administrative, medical front-desk, or executive assistant experience.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and medical scheduling systems.
• Compliance: HIPAA awareness training completed (or willingness to complete upon hire).
• Professionalism: Exceptional written and verbal communication skills with strong discretion when handling sensitive clinical data.

Preferred:

• Clinical Certification: Certified Medical Assistant ( CMA or RMA ).
• Software Experience: Hands-on experience with Electronic Medical Records ( EMR/EHR ) systems.
• Leadership Exposure: Prior experience supporting C-level or executive leadership in a healthcare setting.
• Bilingual: English / Spanish fluency is a plus.

Why Join NeuroBridge?

• Ground-Floor Opportunity: Be a foundational team member in a mission-driven, non-profit clinical organization.
• Direct Growth & Visibility: Work directly alongside executive leadership with clear potential to transition into expanded administrative or operational roles as we grow.
• Dynamic Work Environment: A versatile dual-role offering variety, professional development, and purpose-driven work.

Recruitment firm

Company Description

Recruitment firm