Customer Success Operations Lead — Scale & Insights
TryApplyNow
Affinity in New York is seeking a Customer Success Operations Manager to drive scaling, insights, and processes across CS and Revenue Operations. You’ll partner with CS leadership to design strategy and execute on capacity planning, health scoring, and churn forecasting. The role emphasizes cross-functional collaboration with Finance, Product, and Data teams, with a hub-hybrid in-office model in New York or SF and a base salary range highlighted in posting. #J-18808-Ljbffr TryApplyNow
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Success Operations Lead — Scale & Insights in New York, NY vacancy
- Affinity Inc. is building a world-class Customer Success organization and seeks a CS Operations Manager to scale, operate, and deliver customer value. You will drive the... ...within the Revenue Operations team, powering insights, planning, and processes for the CS function. You...Suggested
$165k - $195k
...We're hiring an Operations Lead to own one of the most... ...important moments in the customer journey: a customer's... ...with Sales, Customer Success, Product, Engineering,... ..., and translated into insights that help customers and... ...high-growth startup or scaling environment where processes...SuggestedWork at officeSuperDial
New York, NY4 days ago- ...Abacum Abacum is the leading Business Planning... ...Series B, led by Scale Venture Partners ,... ..., and angel operators from Adyen, Zapier... ...won't be managing customer relationships. You... ...breaks down. Customer success operations: Build... ...partners. Surface insights, not just numbers....SuggestedShift work
$132k - $170.5k
...building a connected customer view with... ...Customer Strategy & Operations team to build the... ...leadership‑ready insight. This is a hybrid... ...renewal problems. Lead and evolve the customer... ...automation tools to scale reporting, deepen... ...or Customer Success strategy, revenue...SuggestedContract workWork at officeWork from homeFlexible hoursNight shift2 days per week- SuperDial in New York hires an Operations Lead to own the trial motion from use-case intake... ...deployment handoff. You will work with Sales, Customer Success, Product, Engineering, Quality, and... ...sound, measured, and translated into insights that drive confident decisions. This...Suggested
- ...first dedicated Revenue Operations hire to build the... ...Sales, Marketing, and Customer Success teams move with speed... ...renewals)—and turn data into insights leadership can act on.... ...core GTM processes: lead‑to‑opportunity, sales... ...earliest stages of global scale‑up. Competitive base...Immediate startRemote work
- ...matters to them most. We operate with urgency,... ...win together. We are scaling rapidly and on a... ...founders who have successfully scaled to thousands of customers and exited $1B+ public... ...of the world’s leading VCs (Andreessen Horowitz... ...move quickly from insight to action....Work at officeWork from home
$111.5k - $155k
...building a connected customer view with... ...primary measure of success for this role will... ...service product, and operations to ensure client needs... ...and insights, and be able to work... ...setting the strategy, leading meetings, owning action... ...company or large scale system integrator...Work at officeWork from homeFlexible hoursNight shift2 days per week$110k - $180k
...Customer Operations Lead Elayne is hiring a Customer Operations Lead to own... ...not a traditional customer success, account management, or support... ..., and translate those insights into workflows, service standards... ...that help Elayne scale. This role will report to...Full timeWork experience placementLocal areaRemote workShift work3 days per weekRitual Capital
New York, NY5 days ago$150k - $200k
...Method ecosystem and leading financial institutions... ...Finance and Business Operations Lead, you will be... ...the business. Uncover Insights: Leverage your SQL expertise... ...sales, product, and customer success teams, enabling them... ...business forward. Scale with Precision: Play...Relocation- Freeosk, Inc. is looking for a full-time remote Revenue Operations Manager to build and scale the operational backbone of the revenue engine. This role ensures data integrity, delivers insights, and supports sales process execution while collaborating across teams. The...Remote jobFull time
- A leading tech services company in the United Kingdom is seeking a... ...professional to manage large-scale onboarding and maintain global talent pools for AI operations. The role requires strong client... ...blockers, ensuring customer success, and tracking performance metrics...Remote work
- ...blockchain easy. We've built leading infrastructure in the space,... ...market teams. As a Revenue Operations leader, you will be the... ...intersection of Sales, Marketing, Customer Success, and Finance — designing the... ...models and translating insights into action Proven ability...Work at officeWorldwideHome officeFlexible hours
- ...startup, is looking for a Revenue Operations Lead to join their growing team.... ...)—and turn data into insights leadership can act on. Architect... ...fluent in SaaS metrics, the customer lifecycle, and financial/... ...drive decisions. Demonstrated success owning GTM planning,...
- PDQ, a Salt Lake City, UT based software company, seeks a Customer Success Operations Lead to own CS operations, drive analytics, and partner with Business Systems and Revenue Operations to scale customer success motions. You will build dashboards, design scalable processes...Remote job
- DriveWealth in New York, NY is seeking a Head of Revenue Operations to lead strategic operations across Sales, Marketing, Customer Success, and Partnerships. This role is crucial for building the operational foundation to drive revenue growth and improve cross-functional...Work at office
- Pecana LLC is seeking an Operations Lead to build and improve the operational backbone for a scaling business. In this pivotal role, you will manage EDI operations, coordinate production schedules, and ensure vendor compliance. Ideal candidates will have 3-7 years in CPG...Remote job
- ...collaborate closely with recruiters and managers, driving efficiency in recruitment processes using cutting-edge technology and data-driven insights. This role demands strong organizational and project management skills within a fast-paced environment. Ideal candidates will have...Remote job
$140k - $170k
...Marble Marble is building the new operating system for youth mental... ...partnerships, the quality of our school success function becomes a direct... ...Growth, Data Analytics, and Customer Experience, working closely... ...into hypotheses, tests, and scaled learnings. You’ll make the...$130k - $150k
We’re hiring a Deployment Operations Lead to own end-to-end deployments for our enterprise customers. This role is designed for top-tier... ...direct impact on customer success, retention, and expansion. About... ...product, and engineering Build for Scale Develop playbooks and...- Helen of Troy is seeking a Senior Manager, Consumer Insights Operations to lead the execution of the consumer insights function across various brands. This hybrid role requires collaboration with multiple departments to ensure high-quality insight delivery and operational...
- Canary Technologies is seeking a strategic Financial Operations Manager to own the working capital engine, optimize cash flow, and lay the groundwork for scale. You will report directly to the VP of Finance and collaborate with every department to drive efficiency and...
- Framework Ventures is looking for a Growth Operations Manager to enhance user acquisition... .... You will be part of a dynamic Customer Success team focusing on optimizing growth through... ...through strategic campaigns and data-driven insights. The ideal candidate has over 3 years...Flexible hours
- ...giving teams the data and insights they need to make... ...identify where their ideal customers will be, maximize ROI,... ...company backed by leading investors including FirstMark... ...forecasting, and operational excellence. Reporting... ...with Sales, Customer Success, and Marketing, you’ll...Work experience placementShift work
- ...de-risk projects, and scale with confidence. As the... .... Who You Are Customer-Centric: You excel at... ...PermitFlow can support their success and growth. You are... ...bottlenecks, and enhance operational efficiency. Ensure... ...experience: Preferred 2+ years leading, managing, and...Full timeFor contractorsWork at officeRelocationHome office3 days per week
- Springboard Roles seeks a Talent Operations Manager to ensure effective onboarding and performance management of mentors and instructors... ...that inform decision-making. This position supports program scaling by developing a proactive talent management strategy and fostering...Remote job
$100k - $150k
...company using AI to modernize operational workflows for healthcare... ...backed by top-tier investors and scaling quickly across sales and engineering... ...hiring Strategy & Operations Leads to help scale the business... ...oversight Support occasional customer-facing projects (e.g.,...Work at officeFlexible hoursShift work$178.5k - $265k
Squarespace’s Applied Data & Insights (ADI) organization... .... As the Senior Staff Operations Manager for ADI, you... ...management, successfully aligning cross‑functional... ...We empower millions of customers in more than 200 countries... ...audience, monetize, and scale their business. Our...Work at officeFlexible hours3 days per week$3,500 - $5,000 per month
...hiring one amazing human to lead Experience Operations at VAWAA. Do you love... ...AI is making it possible to scale a deeply human company in a... ...experience 2‑4 years of digital customer experience Experience... ...the early growth stage of a successful startup in a community management...Full timeContract workApprenticeshipRemote workWeekend workDay shiftAfternoon shift- Stellar Development Foundation is seeking a seasoned Product Operations/PMO leader to shape and scale how the product organization plans, tracks, and... ...building automated, AI-enabled workflows and fostering a customer-driven product culture, with ownership of onboarding and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Operations Lead — Scale & Insights. Be the first to apply!
Related searches
- customer success team lead New York, NY
- customer success coordinator New York, NY
- customer service team lead New York, NY
- customer experience lead New York, NY
- customer service team manager New York, NY
- customer success lead New York, NY
- customer experience team leader New York, NY
- customer service coordinator New York, NY
- network operations center team lead New York, NY
- operations leader New York, NY