Accounts Receivable Specialist

Job Description

Job Description

**ALMOST FULLY REMOTE. 4 DAYS A WEEK WFH, 1 DAY ONSITE

Job Title: Accounts Receivable Specialist

Job Description

The Accounts Receivable Specialist supports the full invoicing and collections cycle by generating and delivering invoices, managing past-due accounts, and maintaining accurate customer account records. This role requires strong communication skills, attention to detail, and the ability to work both independently and as part of a distributed team while contributing to continuous process improvement.

Responsibilities

• Generate and deliver invoices to customers on a regular basis via mail, email, customer portals, and other approved channels.
• Contact customers regarding all past-due invoices and maintain ownership of delinquent accounts until final resolution.
• Respond to incoming calls and inquiries from customers with questions or complaints, and accurately record all correspondence and outcomes.
• Communicate clearly and professionally with customers and internal management using strong verbal and written communication skills.
• Build and maintain close working relationships with customers to support timely payment and achieve stated collection goals.
• Research individual invoices against manual files or pre-arranged customer agreements to resolve discrepancies and answer customer questions.
• Coordinate with account managers, business centers, and management when accounts are deemed uncollectible at the department level.
• Perform summary billings for a predefined list of customers on a regular basis using Excel and various reporting tools.
• Prepare custom invoices tailored to specific customer requirements while ensuring accuracy and compliance with internal guidelines.
• Prepare credit notes and obtain all required approvals in accordance with company policies and procedures.
• Maintain a delinquency rate of 5% or less for assigned accounts by actively monitoring and following up on outstanding balances.
• Manage unapplied cash to ensure items do not age beyond 30 days and clear all unapplied amounts from customer accounts by the end of the fiscal month.
• Assist with ad hoc projects and special assignments as needed to support the accounts receivable and finance functions.
• Analyze existing accounts receivable processes and suggest improvements to enhance efficiency, accuracy, and customer satisfaction.
• Collaborate effectively with local team members and colleagues in remote locations to achieve shared goals and ensure consistent practices.

Essential Skills

• At least 1 year of experience with collections.
• A minimum of 2 years of accounts receivable or similar accounting experience.
• Hands-on experience with accounts receivable processes, including invoicing and collections.
• Strong communication skills, with the ability to interact professionally with customers and internal stakeholders.
• Proficiency in Microsoft Excel for tasks such as summary billings, reporting, and data analysis.
• Proficiency in Microsoft Word for preparing customer correspondence and documentation.
• General proficiency with computer systems and the ability to learn new software tools as needed.
• Ability to manage delinquent accounts proactively and maintain target delinquency and unapplied cash metrics.
• Strong organizational skills and attention to detail to ensure accurate billing and account reconciliation.
• Ability to work effectively as part of a team across both local and remote locations.

Work Environment

This role follows a hybrid-style schedule in which in-office presence is required on Wednesdays, with flexibility to work remotely on other days as permitted by business needs. The position involves frequent use of computers, Microsoft Excel, Word, and various reporting tools within an office-based, professional setting. Work is collaborative, with regular interaction with local colleagues and team members in remote locations. The environment emphasizes accuracy, accountability for measurable collection and unapplied cash targets, and a culture of continuous improvement in financial processes.

This is a Contract position based out of Madison, WI.

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Madison,WI.

This position is anticipated to close on Jun 30, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.