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Senior Director of Operations & Transformation (Remote)

One Call

One Call is seeking a Senior Director of Operations Support to drive standardized processes, scalable systems, and improved service delivery across our contact center and operations teams. You will translate strategy into actionable plans and oversee automation opportunities. This remote, home-based role requires leadership in operations, customer service transformation, and workforce management, with strong communication and analytics.

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Vacancy posted 3 days ago
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