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Senior Director of Operations & Process Excellence (Remote)

One Call

New York, NY
  • Remote job

One Call is seeking a Senior Director of Operations Support to scale operational processes and systems for the Contact Center transformation. You will lead cross-functional initiatives, drive standardization, and implement scalable solutions to improve efficiency and alignment with strategic objectives. The role reports to the Vice President of Operations. You will oversee automation opportunities, analytics-driven improvements, and collaboration with partners to deliver strong operational #J-18808-Ljbffr One Call

Vacancy posted 2 days ago
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