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VP, Customer Experience: CX Transformation Leader

Mimecast

A leading technology firm is seeking a Vice President of Customer Experience to lead the transformation of the customer journey. In this strategic role, you will manage every touchpoint, driving customer satisfaction and business growth. Required qualifications include 12+ years in customer experience and a proven record in leading CX transformations, especially in B2B SaaS. This position is based in Massachusetts and offers a competitive salary package. #J-18808-Ljbffr Mimecast

Vacancy posted 4 days ago
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