Vice President, Marketplace Operations
Confidential
Vice President, Marketplace Operations
About the Company
Fast-growing mobile ticketing company
Industry
Entertainment
Type
Privately Held, VC-backed
Founded
2013
Employees
201-500
Funding
$26-$50 million
Categories
- Internet
- Technology
- Entertainment & Recreation
- Baseball
- Basketball
- Boating
- California
- Football
- Hockey
- Mobile Commerce
- San Francisco
- Soccer
- Stephen Curry
- Android
- Apps
- E-Commerce
- iOS
- Media and Entertainment
- Mobile
- Mobile Apps
- Photography
- Sports
Specialties
- last minute ticket deals
- user experience
- access live entertainment
- mobile
- concerts
- theaters
- sports
- music
- arts
- gatherings & more
- and machine learning
Business Classifications
- B2C
- Mobile
- Marketplace
About the Role
The Company is seeking a Vice President, Marketplace Operations to lead the transformation of the post-purchase fan experience. This executive role is pivotal in redesigning the operating model to ensure that the fan experience after the buy button is seamless and efficient. The successful candidate will be responsible for owning the full arc from post-purchase to resolution, with a focus on AI-powered systems that prevent issues before they impact the customer. This includes architecting and owning conversational AI systems, building product feedback loops, and driving margin improvement through excellent post-purchase operations. The role demands a leader with a proven track record in AI-native CX system design, product influence, and a deep understanding of post-purchase metrics and margin fluency. Applicants for the Vice President, Marketplace Operations role at the company should be AI-native operators with a strong background in consumer marketplaces, ticketing, travel, or similar businesses. The ideal candidate will have at least 7 years of experience in a relevant industry, with a clear focus on post-purchase experience as a key driver of customer retention and business margin. Executive presence is essential, as the role involves influencing across various functions and sitting on the leadership team. The company values diversity and is an equal-opportunity employer, dedicated to creating an inclusive environment where all employees can thrive.
Hiring Manager Title
CEO
Functions
- Operations
- Product Management
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Vice President, Marketplace Operations in Oklahoma City, OK vacancy
- ...Vice President, Marketplace ICHRA General Manager About the Company Innovative data-driven & design-oriented health insurance platform... ...executive will be responsible for the full strategic and operational ownership of the ICHRA business line, with a focus on driving...Operations
- ...Vice President of Revenue Operations About the Company Rapidly growing, private equity-backed travel marketplace transforming how customers discover, book and experience travel. Industry Leisure, Travel & Tourism Type Privately Held, Private Equity-backed...Operations
- ...Vice President, Customer Care & Support About the Company Online registry for baby items... ...Consumer Discretionary Retail Marketplace Specialties ecommerce... ...the support experience, including the operating model, policies, and team structure. This...Operations
- ...Vice President, iGaming Revenue Operations About the Company Popular online fantasy sports entertainment platform Industry Internet Type... ...and loss functions within iGaming, digital gaming, marketplaces, or similar consumer businesses. A deep understanding...Operations
- ...Vice President, Merchandise Planning, Allocation & Inventory Management About the Company... ...Consumer Discretionary Retail Marketplace Specialties ecommerce marketplace... ...and developing the strategic vision, operating standards, and systems roadmap for the...Operations
- ...Vice President of Technology & AI Infrastructure About the Company Mission-driven provider... ...Classifications B2B SAAS Marketplace About the Role The Company is... ...-first model, with a focus on driving operational efficiency and improving jobseeker outcomes...Operations
- ...Vice President, Technical Program Management About the Company Online sampling marketplace catering to beauty products Industry Information Technology and Services... ...tasked with building and maintaining the operating rhythm, governance, and instrumentation...OperationsRemote work
- ...Vice President & General Manager, Pure Players About the Company Popular manufacturer & supplier... ...have experience in both 1P (Vendor) and 3P marketplace models, and a deep understanding of e-commerce sales, operations, marketing, and analytics. Key responsibilities...Operations
- ...Capital Vacations is seeking a Regional Vice President of Hospitality Operations for the Northeast Region, based at our Centerville, MA office. The role oversees operations for Capital Vacations-managed resorts, guiding GMs and the Regional Director to deliver exceptional...Operations
Capital Vacations
Oklahoma City, OK3 days ago - ...THINKINK is a specialist B2B communications agency seeking an experienced Agency Operations & Projects Manager to lead operations, workflow planning and resource management. This remote role coordinates cross-functional teams, maintains project governance and supports...OperationsRemote work
ThinkInk
Oklahoma City, OK3 days ago - ...Our client, a global market leader in industrial equipment and engineering solutions, is seeking a hands-on operational leader to build the organizational infrastructure required to support the next phase of growth in North America. The Company is headquartered in Denmark...OperationsWork at officeRelocation package
Slater Consult
Midwest, OK3 days ago - ...Regional Vice President, Operations and Growth About the Company Nationally recognized provider of top-notch technical services Industry Consumer Services Type Privately Held About the Role The Company is seeking a Regional Vice President of Operations...Operations
- ...Vice President of Operations About the Company Growing, multi-location building products distributor with ambitious expansion plans. Industry Building Materials Type Privately Held About the Role The Company is seeking a Vice President of Operations...Operations
$240k - $345k
...The Vice President, Operations is responsible for building a high-performing leadership team and developing and driving the Fluid Management Operations vision. This executive leader will have responsibility for the Fluid Management manufacturing network, comprised of...OperationsWork experience placementWorldwideFlexible hoursMerck & Co. Inc
Oklahoma City, OK3 days ago- ...Vice President of Revenue Cycle Strategy & Operations About the Company Rapidly growing managed service provider Industry Hospital & Health Care Type Privately Held Founded 2023 Employees 501-1000 About the Role The Company is seeking a...Operations
- ...Vice President of Operations About the Company Pioneering organization providing high-quality early healthcare services Industry Hospital & Health Care Type Privately Held About the Role The Company is seeking a Vice President of Operations to...Operations
- ...Vice President of Operations About the Company Premier senior living organization committed to operational excellence and exceptional resident services. Industry Hospital & Health Care Type Privately Held About the Role The Company is seeking a...Operations
- ...Vice President of Operations About the Company Innovative provider of virtual therapeutic & psychiatric care for teens & young adults Industry Mental Health Care Type Privately Held, VC-backed Employees 11-50 About the Role The Company is seeking...Operations
- ...Vice President of Operations About the Company Globally recognized energy company specializing in renewable energy solutions Industry Utilities Type Privately Held Employees 501-1000 Specialties business electricity renewable electricity...OperationsContract work
- ...Vice President of Operations About the Company A full-service provider of commercial facilities services with a primary focus on recurring maintenance. Industry Facilities Services Type Privately Held About the Role The Company is seeking a Vice...Operations
- ...Vice President of Operations About the Company Market-leading provider of food, beverage & uniform services Industry Food & Beverages Type Subsidiary of a Public Company Employees 10,001+ Categories Consumer Staples Food Miscellaneous...Operations
- ...Vice President of Operations About the Company Trusted bakery and snack manufacturer with more than a century of growth. Industry Food Production Type Privately Held About the Role The Company is seeking a Vice President of Operations to provide...Operations
- ...Vice President of Program Operations About the Company Esteemed accrediting organization for physician assistant educational programs Industry Education Management Type Educational Institution Employees 51-200 Specialties ~ pa program accreditation...OperationsImmediate start
- ...Vice President of Operations About the Company Globally acclaimed fast-casual restaurant chain Industry Restaurants Type Privately Held About the Role The Company is seeking a VP of Operations to oversee and drive the hands-on operational needs...OperationsCasual workWork at office
- ...Vice President of Bill Review Operations About the Company Innovative healthcare solutions provider specializing in insurance services Industry Insurance Type Privately Held Founded 2004 Employees 501-1000 Categories ~ Insurance Specialties...Operations
- ...Vice President of Reinsurance Operations About the Company Nationally recognized insurance company Industry Insurance Type Privately Held Founded 1946 Employees 501-1000 Categories Insurance Savings & Investing Finance About the...OperationsContract work
- ...Vice President of Revenue Operations About the Company Globally recognized provider of HR, payroll & tax solutions Industry Human Resources Type Subsidiary of a Public Company Employees 501-1000 About the Role The Company is seeking a Vice...Operations
- ...Vice President of Operations About the Company Innovative provider of technology solutions for venues Industry Information Technology and Services Type Privately Held Founded 2020 Employees 11-50 About the Role The Company is seeking a...OperationsFor subcontractor
- ...Vice President of Revenue Operations About the Company Innovative provider of payment fraud prevention & detection solutions Industry Internet Type Privately Held Founded 2014 Employees 501-1000 Categories Information Technology & Services...Operations
- ...Vice President, Manufacturing Development | Massachusetts A commercial-stage biotechnology company based in Massachusetts is seeking a Vice... ...President of Manufacturing Development to join its Technical Operations leadership team. With one commercial biologic already on the...Operations
ARTO
Oklahoma City, OK3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Marketplace Operations. Be the first to apply!
Related searches
- vp customer success Oklahoma City, OK
- vice president development Oklahoma City, OK
- vice president real estate development Oklahoma City, OK
- vice president communications Oklahoma City, OK
- vice president manufacturing Oklahoma City, OK
- vp safety Oklahoma City, OK
- vice president research Oklahoma City, OK
- vice president tax Oklahoma City, OK
- vice president of retail Oklahoma City, OK
- vice president healthcare Oklahoma City, OK