Product Director [Multiple Positions Available]

Job Description

DESCRIPTION:

Duties: Lead the entire product lifecycle through planning, execution, and future development phases. Continuously develop and adapt new products and methodologies while managing risks and achieving business targets like cost, features, reusability, and reliability to support business growth. Analyze customer's product requirements against competitive market trends in order to define and communicate the Area Product vision and strategy. Provide thought leadership by developing strategic documentation like white papers and position papers to ensure clarity and alignment. Oversee the detailed product roadmap, development, execution, risk management, and growth. Identify and implement opportunities to build artificial intelligence (Al) solutions that power CCB data and enhance data engineer productivity. Partner closely with technology and architecture teams on concept development, proof of concepts, and capability development. Lead and actively engage in customer interactions, while also directing and participating in training sessions and product demonstrations. Own product performance and invest in enhancements to achieve business objectives. Leverage AWS cloud services to provide seamless product integration and to enhance the developer experience. Coach and mentor the product team on best practices enabling them to effectively deliver on objectives. Participate in talent acquisition process, and manage junior resources' performance and career growth. Responsible for executive- level status reporting and stakeholder communication. Define and track key performance indicators (KPIs) to measure the success and impact of the platform. This position requires up to 10% domestic travel to visit various client sites and other JPMC offices for internal meetings/trainings, and to attend industry conferences.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, Information Technology, Data Analytics, or related field of study plus ten (10) years of experience in the job offered or as Product Director, Technical Program/Product/Project Manager, IT Analyst/Technology Consultant, or related occupation. The employer will alternatively accept a Master's degree in Computer Engineering, Computer Science, Information Technology, Data Analytics, or related field of study plus seven (7) years of experience in the job offered or as Product Director, Technical Program/Product/Project Manager, IT Analyst/Technology Consultant, or related occupation.

Skills Required: This position requires seven (7) years of experience with the following skills: technology products and application integrations between external applications to data platforms; data conversions and data migrations including data cleansing, validation, reconciliation and cutover, and APIs; system design and architecture; microservices architecture; working with engineers and architects to define integration contracts and non-functional requirements to deliver integrated and scalable enterprise- grade solutions; managing the full product lifecycle from ideation, discovery, and fit-gap analysis through design, build, test, deployment, adoption, and ongoing support; writing RFP responses; requirement gathering; translating complex technical concepts into clear business and product requirements; translating business requirements into technical design, user stories, and implementation plans; applying data-driven decision-making using large-scale datasets; defining success metrics; performing business reporting; leading cross-functional teams either as a direct manager or as a functional team lead driving project roadmap, prioritization, and delivery; user and stakeholder engagement including interacting with end users for requirements and user acceptance testing (UAT); liaising with executives and cross-functional stakeholders to align on project delivery scope, risk, and timelines; and delivering technology solutions using six sigma quality standards including adherence to security, privacy, compliance, reliability, cost efficiency, and technology guardrails. This position requires two (2) years of experience with the following skills: cross-functional delivery on cloud platform AWS; data and analytics cloud technologies including AWS S3, API Gateway, Athena, Glue, EKS, and Apache Iceberg on AWS; leveraging cloud services Dynamo DB and Lambda to enhance product capabilities; large-scale AWS service migrations; and defining customer experience flows and data capture requirements using Amazon Connect to integrate data for reporting and insights.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. In addition, please visit: 

Job Location: 1301 2nd Ave, Seattle, WA 98101. This position requires up to 10% domestic travel to visit various client sites and other JPMC offices for internal meetings/trainings, and to attend industry conferences.

Full-Time. Salary:  $235,373.00-$285,000.00 per year.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.