RN Territory Clinical Manager, Home Health

Clinical Operations Manager

Supervise day-to-day clinical and office operations; remain available to staff and patients during business hours.

Ensure all services meet professional standards, agency policies/procedures, and state/federal regulatory requirements.

Coordinate patient referrals and care with the interdisciplinary team.

Oversee the development, implementation, and updating of individualized plans of care.

Evaluate the quality of clinical care and continually assess patient needs.

Collaborate with clinicians and physicians on patient transfers, discharges, or changes in condition.

Manage OASIS documentation, edits, discharge processes, and related data.

Monitor key performance indicators (KPIs), workflows, and escalations.

Guide clinicians on emergency care protocols.

Provide training, supervision, coaching, and mentoring to clinicians (including contract staff); assign patients/staff based on competence.

Act as QAPI (Quality Assessment and Performance Improvement) owner; participate in QA activities, investigate incidents, analyze trends, and implement corrective actions.

Support accreditation readiness, QA audits, HHCAHPS surveys, and emergency preparedness planning.

Serve as backup for other roles (e.g., Patient Care Manager) and act as leader in the absence of the Territory Administrator.

Manage operational aspects in collaboration with the team to support exceptional home health care.

Qualifications:

• Must be RN
• Must have HH Leadership experience
• Must have OASIS experience with HCHB experience preferable
• Will be leader in absence of Branch Director
• Some duties include: CHAP/Survey readiness, QAPI owner, ensure implementation of agency policies and procedures, QA audits, etc.
• Does not have a team of clinicians reporting directly to them
• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 3-5 years experience as a RN.
• Experience managing RN services in the home, community, or clinic is preferred

Required Certifications and Licensures:

• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.