AI-Powered Enterprise CSM: Onboarding to Renewal
Granola inc
Granola inc is looking for a Customer Success Manager to join our team in San Francisco. In this role, you will manage a book of our highest-value enterprise accounts from onboarding through renewal, significantly impacting customer experience and the company's go-to-market strategies. The ideal candidate has over 4 years in Customer Success, ideally in a SaaS environment, with proven expertise in managing customer relationships and understanding modern tools and AI integrations. Join us in building an exciting future with innovative AI-powered note-taking solutions. #J-18808-Ljbffr Granola inc
- ...Success Manager, you'll: Own customer onboarding for a portfolio of Enterprise and Mid‑Market customers, driving a... ...to all aspects of a fast‑scaling AI startup. This role is based in office... ...or mid‑market accounts, driving renewals and expansion. Demonstrated ability...SuggestedWork at office
- Worktrace AI is looking for a Customer Success Manager in San Francisco, California... ...customer obsession with AI fluency to assist enterprises in successfully implementing Worktrace... ...include overseeing customer onboarding, diagnosing issues using AI tools, and enhancing...Suggested
$80k - $150k
...Enterprise Account Executive This role is based in either NYC or... ...York City. Our client is an AI-driven SaaS platform transforming... ...tools with a unified, AI-powered system that connects workflows... ...acquisition, not account management, renewals, or expansion revenue. ~...SuggestedWork at office2 days per week$132.89k - $166.11k
Brex is the AI-powered spend platform. We help companies spend with confidence with integrated... ...of companies from startups to enterprises — including DoorDash, Flexport, and... ...the full lifecycle of success, from onboarding to renewal by leveraging product usage insights,...SuggestedWork at officeRemote workWork from home- Airwallex is seeking a Customer Success Manager in San Francisco to enhance enterprise client relationships and ensure smooth onboarding processes. The role requires at least 2 years of experience in customer success or account management, especially in fintech. Candidates...SuggestedWork at office
- ...professional in San Francisco to drive growth and adoption of their AI-powered workspace. You will partner with customers to shape their... ...Responsibilities include managing customer journeys, leading renewals, and providing insights to enhance product offerings. Ideal candidates...
- ...time. As the leading AI Time platform for... ...commercially minded Enterprise Customer Success Manager (CSM) to join our... ...while directly owning renewals and identifying expansion... ...and revenue. Lead onboarding and education... ...driving adoption for AI‑powered or data‑driven SaaS...Relocation package
$140k - $200k
Glean is the Work AI platform that helps everyone... ...’s most advanced enterprise search has evolved into... ...scale Work AI ecosystem, powering intelligent Search, an... ...impact through faster onboarding, hours of productivity... ...to go‑live thru renewal, ensuring clarity on expectations...Work at officeHome officeFlexible hours- ...search engine for AI agents. Our API is... ...the ground up to power RAG and real-time... ...ecosystem to the largest enterprises deploying AI at... ...Success Manager (CSM) at Tavily, you... ...journey, starting from onboarding and implementation... ...enablement, to renewal and expansion. You...Full time
$170k - $210k
Method is seeking an experienced Enterprise Customer Success Manager in San Francisco, responsible for managing and driving success for... ...will oversee multi-phase implementations, revenue growth, and renewals, ensuring customer satisfaction and alignment. Qualified candidates...- Laurel Inc. is seeking an experienced Enterprise Customer Success Manager to join their team in San Francisco or Los Angeles. The role... ...full post-sales relationship for strategic customers, leading onboarding efforts, and driving product adoption to enhance customer satisfaction...
$94.62k - $102k
...Success Manager in our Enterprise team you will be part... ...alignment & drive client renewals, retention & net... ...seamlessly Work with Onboarding Managers and other Customer... ...combine and activate AI agents, models, and... ...journey orchestration to Al-powered decisioning and...Full timePart timeWork at officeFlexible hours- ...is seeking a Senior Engagement Manager to oversee high-value enterprise accounts. In this role, you will drive adoption and deliver tailored... ...strategies, ensuring client success from rollout through renewal. The ideal candidate has 7+ years in management consulting, a...Work at office
$150k - $190k
Pantera Capital is seeking an experienced Enterprise Customer Success Manager in San Francisco to drive onboarding and adoption across enterprise clients. You will support and expand client relationships while collaborating with internal teams. Ideal candidates have over...- ...Success & Solutions Director (Enterprise) Location: Remote (USA) - No... ...platforms, automation, and AI-driven workflows into their go... ...engagement Time-to-Value: Improve onboarding speed and accelerate... ...customer health visibility and renewal forecasting accuracy...Remote workVisa sponsorship
- Cognition, based in San Francisco, is seeking an Enterprise Account Manager to elevate their relationship with enterprise clients. This role... ...in a fast-paced environment. The position offers an opportunity to work with a pioneering AI team. #J-18808-Ljbffr Cognition
- A leading HR technology firm is seeking a Principal Product Manager for Customer Onboarding in San Francisco. This role involves driving growth through innovative AI-assisted customer onboarding strategies. The ideal candidate will have over 8 years in product management...
$150k - $170k
...from our product. This position involves onboarding, supporting, and ultimately guiding... ...emphasize our product’s value and secure renewals and upsells. Value Focused: Have an in... ...track record of working with mid-market to enterprise customers. Exceptional communication...Work at officeVisa sponsorshipRelocation package$100k
Enterprise Customer Success Manager Full-Time · San Francisco · Adapt... ...the first dedicated Enterprise CSM at Adapt — which means you're... ...signs early — not when the renewal is two weeks out. You’ll define... ...and ensure clean post-onboarding handoffs. Maintain accurate...Full timeContract work$150k - $190k
Return to jobs list Enterprise Customer Success Manager... ...insurance industry is powered by brokers. Every business... .... We’re building an AI platform to automate this... ..., and ensuring strong renewals and expansion. Responsibilities... ...(implementation) and CSM (post‑deployment)....Full timeWork at officeImmediate start$125k - $225k
...create the next generation of Gen AI-driven code reviewers: a... ...seek an exceptional, passionate Enterprise Customer Success Manager to join... ...realize value with our AI-powered code review platform. You will... ...customer journey, from kickoff to renewal and expansion. You will build...- A leading AI firm is seeking an Enterprise Account Manager Lead to manage a team across the United States. This remote-first role involves driving post-sales outcomes, overseeing a high-performance team, and strategically guiding the expansion in customer relationships...Remote work
$128k - $176k
...Secure Every Identity, from AI to Human Identity is... ...provides a neutral, powerful, and extensible... ...powered journeys. The Enterprise Workforce Identity Opportunity... ..., including in-person onboarding and travel to our San... ...Success Manager (CSM). Manage competing priorities...For contractorsWork experience placementWork at officeLocal areaWorldwideFlexible hours$176k - $350k
...and deploy our highly capable AI products across their... ...comprehensive account plan Lead our enterprise customers' journeys from... ...Support the recruitment and onboarding of other teammates Support... ...products. AI is an extremely powerful tool that must be created...Work at officeRemote workRelocation package$234.9k - $290k
...and deploy our highly capable AI products across their... ...deployment, expansion, and through to renewal Partner with solutions... ...Support the recruitment and onboarding of other teammates Support... ...products. AI is an extremely powerful tool that must be created...Work at officeRemote workRelocation package- ...Customer Success Manager, Big Tech/AI you will be the strategic... ...for our most valuable enterprise customers within our Big Tech... ...Account Executives (who own renewals and upsells) and Solution Consultants... ...—including interview or onboarding support—please reach out to your...
- ...modern identity governance for the AI era—intelligent access management that empowers enterprises to move fast while staying... ...the health of our customer base: renewals, retention, and proactive... ...roadmap. Guide customers from onboarding to advocacy: you'll manage strategic...
$120k - $150k
Company Tread is the AI-native operating system for the $660B... ...Our customers run the gamut: enterprise producers and contractors that... ...demands it, and build the AI-powered systems and standards the... ...complex customer implementations, onboarding, integrations, and go-live...For contractors$200k - $240k
...that transforms product potential into impactful customer outcomes. The ideal candidate will own the customer journey for major enterprise accounts, building a high-performing team and ensuring customer retention and expansion. The position offers a competitive salary...$198k - $271k
Ramp is seeking a Strategic Enterprise Customer Success Manager to lead transformation journeys for enterprise-level clients in San Francisco... ...and stakeholder engagement. This role requires fluency in AI tools and an ability to communicate financial impacts effectively...Flexible hours
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