Sr. Desktop Support Analyst - Orange County

Overview Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. Responsibilities Sr. Desktop Support Analyst will be responsible for providing high-quality desktop, mobile device and applications support for attorneys and professional staff, both locally in the office and remote staff in the Santa Monica office. As a member of the Desktop Operations team, you will: Facilitate desktop service fulfillment requests, provide guidance and “how to” information, assess requests for new services and features for potential fulfillment by existing services. Restore PC Desktop and related technology services or service features to a satisfactory operational state. Assess requests for new services and features for potential fulfillment by existing services, and help improve the user experience. Benefits and More At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including: Health, dental, and vision insurance Life and disability insurance Retirement & Savings Plan Emergency back-up child and adult care Paid vacation, sick time off, and holidays Professional development and career advancement opportunities Employee recognition and reward programs Employee wellness and assistance programs Employee discounts and perks This position is eligible for overtime: Yes The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: $80,000.00-$115,000.00 #J-18808-Ljbffr GOODWIN