Regional Director of Operations

Role Description

Candidate must live in MA.

When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population.

As a Reliant therapist, you also have the opportunity to advance your career through our continuing education platform, climbing our clinical ladder and utilizing the opportunity to serve with others who are working at the top of their discipline. Our executive team started their own careers as therapists working with patients, and we take great pride in promoting from within the company.

We also have a team of clinicians who provide continuing training, as well as systems and proven protocols to help ensure everyone is providing therapy in the most effective way for the patients and the most compliant way to help ensure our SNF partners are covered.

Qualifications

• Associates degree, or higher, in Occupational Therapy (OT), Physical Therapy (PT), or Speech-Language Pathology (SLP) required.
• Minimum of five years clinical experience required, including at least three years in patient care and one to two years of successful clinical management.
• Proficient knowledge of Microsoft Office (Outlook, Word, Excel, Power Point, etc.).
• Basic Internet navigation skills.
• Valid credentials that indicate meeting state regulatory board requirements to practice in state assigned required. Must meet other required regulatory standards to practice.

Requirements

• Responsible for directing the clinical rehabilitation operations of multiple practices within a geographic market under the supervision of the Regional Vice President (RVP).
• Achieving specific financial, employee relations, customer service, and clinical objectives through strong leadership and effective management of staff and customers.
• Maintains professional conduct, including positive levels of interaction and rapport with facilities and clients.
• Represents Reliant Rehabilitation’s commitment to quality & service in all interactions with facility and clients.
• Adheres to all state and federal regulations.
• Schedule and deploy clinical staff to meet facility program needs.
• Directs the provision of quality patient care and provides patient care skills development opportunities.
• Ensure Reliant Rehabilitation and Customer Policies and Procedures, and Patient Care Standards are met in assigned facilities.
• Implementation and management of staffing objectives for their geographic area.
• Serve as a clinical resource by line of business (ex. therapy type) as appropriate and conduct routine clinical/compliance audits.
• Direct efficient caseload management and scheduling of patients within facility(ies) in geographic market assigned.
• Responsible for the review and analysis of facility case mix and contribution margin.
• Communicate with facility staff and referral sources to obtain clinical information on new or potential admissions to facility.
• Direct development of plans of action and ensure good outcomes of deficiencies noted in routine clinical audits and/or compliance investigations.
• Manage new facility start-ups and labor costs within geographic area.
• Manage practice to meet or exceed financial objectives; participate in the development of financial goals.
• Manage day-to-day customer issues and work for satisfactory resolution.
• Develop corrective plans of action of risks or concerns identified and ensure good outcomes of deficiencies noted.
• Implement ongoing documentation peer review system within assigned facilities.
• Monitor and accomplish area-specific employee retention objectives within assigned facilities.
• May require travel time up to 75%. Must be able to travel between facilities during scheduled hours.
• Must be able to work varying hours and shifts, including weekends and holidays.
• Must comply with the position description for the discipline of current license.

Benefits

• Competitive Pay Packages
• Medical, Dental, Vision, and company-paid life insurance
• 401(k) savings plan with employer match
• PTO Share Program
• PTO Buy-Back Program
• Annual Performance Reviews
• Maternity Support Program
• Company-sponsored continuing education courses
• Clinical Leadership Support
• Tuition Loan Repayment Program
• Flexible Schedules