Regional Operations Director

Role Description

We are seeking an inspiring and motivated leader who will lead approximately 10 dialysis centers, 200 teammates and provide oversight of operations with complete accountability for approximately $30-$50MM P&L. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned facilities to ensure safe, efficient, therapeutic and ethical patient care.

• Create a team powerhouse with approximately 10-12 direct reports to ensure quality and compliant patient care.
• Address top growth priorities, patient census, and lead successful operational conversions on acquisitions.
• Be measured on key metrics and outcomes from the inherited book of business.
• Develop and execute strategic operating plans and goals for assigned division facilities.
• Meet labor budget.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, labor management, contract management, and clinical outcomes within the assigned division facilities.
• Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
• Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
• Work at a place that gives back to the community.
• Honor and reward teammates for living DaVita's 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.
• Thrive in a company that challenges you to "Get Stuff Done" and rewards top performers.
• Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards.
• Support teammates and their sense of belonging, offering opportunities to grow and learn.

Qualifications

• Leadership for a multi-site operational business.
• Experience leading a unified team.
• Experience identifying and committed to growth in your territory.
• Bachelor's degree required, MBA preferred.
• Available for moderate travel (25%-50% overnight).
• Philosophies that align with our core values.
• Demonstrated understanding of what makes the businesses successful, balancing that with patient and teammate satisfaction.
• A competitive spirit.

Requirements

• Demonstrated success in leadership roles.
• Ability to envision bigger goals and fresh approaches.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave, and more.
• Professional development programs: Opportunities for career growth and access to on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.