Director, Retail Visual Merchandising Operations

Director, Retail Visual Merchandising Operations Overview The Director of Retail Visual Merchandising Operations leads the execution engine behind visual merchandising strategy—overseeing retail production, project management, and operational delivery across all store environments. This role ensures that creative vision is translated into scalable, cost-effective, and timely in-store experiences that elevate the brand and drive commercial impact. This leader partners cross-functionally with Visual Merchandising, Creative, Store Design, Marketing, Supply Chain, and Store Operations to bring campaigns, seasonal updates, and permanent fixtures to life—on time and on budget. Responsibilities Visual Merchandising Operations & Execution

• Lead end-to-end operational execution of all visual merchandising initiatives across retail channels (full-price, outlet, pop-up, wholesale as applicable)
• Translate creative concepts into executable rollouts, ensuring consistency, scalability, and brand integrity
• Oversee production and deployment of in-store materials, fixtures, signage, windows, and seasonal campaigns
• Establish and maintain operational standards, toolkits, and guidelines for field teams

Retail Production & Vendor Management

• Own retail production lifecycle including vendor sourcing, quoting, negotiation, and quality control
• Drive cost efficiencies while maintaining premium brand presentation
• Manage relationships with external vendors, fabricators, printers, and logistics partners
• Partner with sourcing and procurement teams on contracts, budgeting, and production timelines

Project Management Leadership

• Build and lead a high-performing project management function supporting all VM initiatives
• Oversee timelines, workback schedules, and cross-functional coordination to ensure flawless execution
• Implement and optimize project management processes, tools, and reporting
• Proactively identify risks, dependencies, and bottlenecks, driving solutions across teams

Cross-Functional Collaboration

• Act as the key operations partner to Visual Merchandising, Creative, Store Design, and Marketing teams
• Align seasonal calendars, campaign priorities, and execution strategies
• Partner with Store Operations and Field leadership to ensure clarity, training, and adoption
• Collaborate with Supply Chain/Logistics to ensure on-time delivery and distribution of assets

Budget & Financial Management

• Own and manage visual merchandising operations and production budgets
• Monitor spend, forecast costs, and identify opportunities for optimization and scale
• Balance creative ambition with financial discipline and ROI considerations

Process & Operational Excellence

• Drive continuous improvement in workflows, systems, and execution models
• Implement scalable processes to support growth and evolving retail concepts
• Define KPIs and success metrics for operational performance and execution quality
• Champion operational rigor and accountability across all initiatives

Team Leadership & Development

• Lead, mentor, and develop a team across production and project management functions
• Foster a culture of collaboration, accountability, and innovation
• Build organizational capability to support future growth and complexity

Qualifications Qualifications

• 10+ years of experience in retail visual merchandising operations, production, or related field
• 5+ years of leadership experience managing teams and cross-functional initiatives
• Proven expertise in retail production, fixture development, print/signage, and in-store execution
• Strong project management background with experience leading complex, multi-channel rollouts
• Deep understanding of retail environments and customer experience
• Demonstrated ability to manage budgets and vendor relationships effectively
• Highly collaborative with strong communication and stakeholder management skills
• Ability to balance creative vision with operational feasibility and cost efficiency

Key Competencies

• Operational leadership & execution excellence
• Retail production expertise
• Project & program management
• Cross-functional influence
• Financial acumen
• Process optimization & scalability
• Problem-solving & decision-making

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve. Come change the game with us. Apply today!

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At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:

• Cameras must be on for all virtual interviews.
• AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

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Benefits The annual base salary range is $130000 - $145000 / year. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below. Foot Locker Benefits:

• Employee Discount
• Paid Time Off
• Medical | Dental | Vision Coverage
• 401(k) | Roth 401(k)
• Life Insurance
• Flexible Spending Account
• Paid Parental Leave
• Opportunities for Advancement
• Tuition Reimbursement for Qualified Courses
• Strong Company Culture
• Employee Resource Groups