Service Advisor

Service Advisor Opportunity | Waterford, MI

At Lunghamer Automotive Group, we believe the customer experience matters just as much as the repair itself. We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC.

This is more than just a job it's an opportunity to build relationships, create trust, and be part of a dealership group that genuinely cares about both its employees and the community we serve.

What You'll Do:

• Greet customers and create a welcoming service experience
• Listen to customer concerns and clearly communicate repair recommendations
• Schedule service appointments and manage vehicle flow
• Keep customers updated throughout the repair process
• Work closely with technicians to ensure timely and accurate repairs
• Help deliver a concierge-level customer experience from start to finish
• Build long-term relationships with customers through trust and communication

What We're Looking For:

• Previous automotive service advisor experience preferred
• Strong communication and organizational skills
• Positive attitude and team-first mentality
• Ability to multitask in a fast-paced environment
• Automate, Reynolds & Reynolds, CDK, or dealership software experience is a plus
• Someone who genuinely enjoys helping people

Why Lunghamer?

• Family-owned dealership group with deep community roots
• Supportive leadership and team environment
• Opportunity for growth and advancement
• Competitive pay plan
• Medical, dental, and vision benefits
• Paid vacation
• Employee discounts
• A workplace culture focused on people, process, and long-term success

If you're passionate about customer service and want to be part of a dealership that values relationships, culture, and community involvement, we would love to meet you.

Apply today and grow your career with Lunghamer Buick GMC.