Service Advisor
Lunghamer Buick GMC Inc
Service Advisor Opportunity | Waterford, MI
At Lunghamer Automotive Group, we believe the customer experience matters just as much as the repair itself. We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC.
This is more than just a job it's an opportunity to build relationships, create trust, and be part of a dealership group that genuinely cares about both its employees and the community we serve.
What You'll Do:
- Greet customers and create a welcoming service experience
- Listen to customer concerns and clearly communicate repair recommendations
- Schedule service appointments and manage vehicle flow
- Keep customers updated throughout the repair process
- Work closely with technicians to ensure timely and accurate repairs
- Help deliver a concierge-level customer experience from start to finish
- Build long-term relationships with customers through trust and communication
What We're Looking For:
- Previous automotive service advisor experience preferred
- Strong communication and organizational skills
- Positive attitude and team-first mentality
- Ability to multitask in a fast-paced environment
- Automate, Reynolds & Reynolds, CDK, or dealership software experience is a plus
- Someone who genuinely enjoys helping people
Why Lunghamer?
- Family-owned dealership group with deep community roots
- Supportive leadership and team environment
- Opportunity for growth and advancement
- Competitive pay plan
- Medical, dental, and vision benefits
- Paid vacation
- Employee discounts
- A workplace culture focused on people, process, and long-term success
If you're passionate about customer service and want to be part of a dealership that values relationships, culture, and community involvement, we would love to meet you.
Apply today and grow your career with Lunghamer Buick GMC.
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