Chief of Staff

Chief Of Staff At LomanThe Chief of Staff at Loman will work directly with the CEO to drive execution across operations, field marketing, payroll, internal systems, and strategic initiatives while helping scale one of the fastest-growing AI companies in restaurant technology.This is a highly cross-functional, AI-native operator role for someone who thrives in fast-moving startup environments and uses AI to create leverage, automate workflows, and improve organizational performance.Loman AI is transforming how restaurants handle phone calls with an AI-powered voice platform built specifically for the restaurant industry. Our technology answers calls 24/7, takes orders, books reservations, answers menu questions, and integrates directly with restaurant POS and reservation systems to create a seamless guest experience. By eliminating missed calls and hold times, Loman helps restaurants increase revenue, improve operational efficiency, and deliver better hospitality at scale.We're building one of the most advanced voice AI products in hospitality and partnering with restaurants ranging from independent operators to large multi-unit brands. Our team combines deep expertise in AI, SaaS, and restaurant technology with a fast-moving startup culture focused on innovation, execution, and customer impact. At Loman, you'll have the opportunity to help shape the future of how restaurants communicate with their guests while working on cutting-edge technology that solves real-world problems for one of the world's largest industries.Loman is building the AI operating system for restaurants.Our voice AI platform answers calls, takes orders, books reservations, handles FAQs, and integrates directly into restaurant operations 24/7. We're growing fast and looking for a highly operational, AI-native Chief of Staff to work directly with the CEO across every major function of the company.This is not a traditional Chief of Staff role.This is a force multiplier role for someone who thrives in ambiguity, moves fast, obsesses over execution, and can operate simultaneously across operations, recruiting, finance, payroll, field marketing, customer deployments, systems, and strategic initiatives.You will sit at the center of the company and help scale Loman from startup velocity to category-defining company.You will work directly with the CEO and leadership team to drive execution across the business.One hour you may be redesigning operational workflows using AI agents. The next you may be managing payroll issues, launching a field marketing initiative, improving onboarding systems, helping close enterprise customers, standing up dashboards, coordinating recruiting pipelines, or fixing bottlenecks inside customer operations.This role is ideal for someone who wants to become a founder, operator, or senior executive in the future.You must be deeply operational, highly analytical, and extremely comfortable leveraging AI tools to increase speed and leverage across the company.We are specifically looking for someone who is AI-native, not AI-curious.Company OperationsDrive cross-functional operational execution across the businessBuild and optimize systems, workflows, SOPs, and internal processesIdentify bottlenecks and implement scalable solutionsRun strategic initiatives directly for the CEOHelp establish operating cadence, reporting, and KPI accountabilityAI-Powered Internal SystemsImplement AI workflows and automation across departmentsLeverage tools like ChatGPT, Claude, Gemini, Cursor, Perplexity, Notion AI, Zapier, and agentic workflows to improve productivityDesign internal AI copilots and operational toolingCreate scalable AI-driven systems for onboarding, support, recruiting, analytics, and internal operationsConstantly identify opportunities to replace manual work with intelligent automationPayroll & Business AdministrationOversee payroll coordination and operational finance workflowsManage vendor relationships and operational toolingSupport budgeting, expense management, and reportingEnsure operational accuracy and organizational rigorField Marketing & GTM SupportCoordinate field marketing initiatives, conferences, restaurant events, and customer activationsHelp execute local market growth campaignsSupport sales operations and customer onboarding initiativesPartner with GTM leadership to improve execution and visibilityExecutive OperationsAct as an extension of the CEOHelp prioritize initiatives and manage company-wide follow-throughPrepare materials, reporting, dashboards, and strategic analysesCoordinate leadership meetings and execution trackingDrive accountability across teamsAI-Native OperatorYou use AI reflexively in your daily work.You are already using AI to:Automate workflowsSummarize and synthesize informationGenerate operational leverageBuild systems fasterIncrease output quality and speedReduce repetitive workImprove decision-makingYou think in terms of systems, leverage, and automation.You are likely the person teaching everyone else around you how to use AI effectively.Experience5+ years in operations, strategy, consulting, startup operations, Chief of Staff, business operations, or high-growth SaaS environmentsExperience working inside fast-growing B2B SaaS startups strongly preferredExperience supporting executives or founders in high-velocity environmentsStrong operational and organizational leadership skillsExperience owning projects end-to-end with minimal oversightYou Might Be a Great Fit If You:Are relentlessly resourcefulMove extremely fast without sacrificing qualityThrive in ambiguityNaturally identify operational inefficienciesHave exceptional judgment and prioritizationCommunicate clearly and directlyLove building systems and making organizations run betterAre obsessed with executionCan context-switch rapidly across multiple functionsHave high ownership and low egoAre deeply curious about AI and emerging technologiesBonus PointsExperience in restaurant technology, hospitality tech, or vertical SaaSExperience implementing AI automations or internal AI systemsFamiliarity with payroll, HR operations, or finance operationsExperience with SQL, analytics, or no-code automation toolsPrior founder or startup experienceExperience scaling operational infrastructure from early-stage growthWhat Success Looks LikeWithin 90 days:You've become a trusted extension of the CEOOperational bottlenecks are identified and actively being solvedAI workflows are improving productivity across teamsCross-functional execution is faster and more accountableInternal systems are more scalable and organizedLeadership has significantly better visibility into company operationsWithin 12 months:You've helped build the operational backbone of one of the leading AI companies in restaurant technologyWhy Join LomanBuild at the forefront of applied AIWork directly with the founder and leadership teamMassive ownership and autonomyHigh impact across every part of the companyOpportunity to shape the future of restaurant operationsFast-moving, high-talent environmentCompetitive compensation + equitySalary$100,000 - $180,000 per year