Administrative Assistant

Administrative AssistantAt Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent. Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.We're growing fast and want you to be a part of it!We're seeking a talented, detail-oriented Administrative Assistant to join our team. Reporting to the Insurance Billing & Processing Manager, this remote role is responsible for providing advanced administrative and clerical support to Account Managers, Brokers, and departmental operations. The Administrative Assistant also guides peers, assists with training, contributes to special projects, and supports process improvements to enhance efficiency and team success.Key ResponsibilitiesProvide comprehensive administrative support to Account Managers, Brokers, and departmental operations to ensure efficient workflow and service excellencePrepare, process, and distribute quotes, finance agreements, Accord applications, bind requests, invoices, and state affidavits accurately and on timeConduct policy checks, manage renewals, request loss runs, and ensure documentation accuracy and completenessRecord and maintain transparent transaction data within AMS and other Veracity systems, ensuring data integrity and complianceAssist with internal and external audits by verifying documentation and transaction accuracyCoordinate meetings, manage calendars, and schedule appointments for team members and leadershipSupport Sales and other departments with service-related items, project-based initiatives, and cross-functional communicationPrepare and maintain reports, presentations, and internal materials to support operational goalsManage shared inboxes, phone coverage, mail handling, and general office support tasks promptly and professionallyMonitor key deadlines for policy renewals, compliance filings, and project milestones to ensure timely completionOrganize and maintain digital and physical files in accordance with recordkeeping and compliance standardsAssist with onboarding and training of new administrative staff and maintain training materialsIdentify and contribute to process improvements to enhance efficiency and team performanceSupport event and meeting logistics, including setup, coordination, and material preparationUphold confidentiality, professionalism, and a strong customer service orientation in all interactionsMaintain regular and timely attendance and demonstrate accountability and consistency in task executionProfessional demeanor with excellent interpersonal and customer service skillsUtilize computer systems, email platforms, and document management tools proficiently to complete daily tasksRequired to perform other duties as requested, directed, or assignedRequirements and QualificationsHigh school diploma requiredMinimum of two years of experience in the surplus lines or insurance industry, or a valid Property & Casualty (P&C) license with at least one year of related administrative or CSR experience preferred.Background in administration or accounting preferredProficiency in Microsoft Word, Excel, and Outlook preferredPerksHealth, dental, and vision plansAmazing work-life balance with 4 weeks of Paid Time Off10 Paid Company Holidays with 2 floating holidays401K Programs with employer matchPersonal assistance programs for support in a healthy personal and work lifeWhy Veracity?Here at Veracity, you'll be part of a team of trailblazers and visionaries. We're not just revolutionizing the way people "do" insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:Engage in groundbreaking projects that are reshaping the insurance landscapeCollaborate with a group of dedicated, like-minded professionalsExperience a culture that prioritizes growth and developmentCompensation Range: $18/hr - $23/hr We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. If you need accommodation, please let us know during the interview process.