Office Administrator

SURESTAFF is immediately hiring Ocean Import Specialist for a large, well-known client in Bensenville, IL As a Ocean Import Specialist for SURESTAFF, you will work in a fast-paced distribution environment and be involved in all aspects of warehouse operations including:

• Clerical Duties and Office Support
• Warehouse Operations Support
• Administrative Duties

SURESTAFF is invested in their team members! All temporary employees are offered competitive compensation ($25/hr) as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire.

Available shifts include 6a-3p.

Ocean Import Specialist Duties and Responsibilities:

• Ensure smooth and timely freight process flow meeting customer expectations
• Ensure accurate and timely data entry into our operational system, per Operational Performance Standards (OPS)
• Track and Trace Ocean Import Files daily
• Utilize Department Workflow
• Ensure documents are sent to a customer or broker for customs purposes.
• Ensure accurate and timely client and vendors billing, within Expeditors and customer standards.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintaining good relationships with suppliers (Shipping lines, trucking companies, CFS, etc.).
• Always meet compliance with regulations internal and external in accordance with government regulations. No fines, penalties or late filing.
• Understand department process flow, and look for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs. Review and update monthly.
• Meet KPI standards in accordance with the Company’s procedures

• Timely responses to emails (within 24 hours) and voicemails (within 1 hour) (internal and external)
• Escalation of problems to Management when necessary

Ocean Important Specialist Requirements and Qualifications

• High school diploma; associate’s degree or bachelor degree in business or related field preferred but not required
• Previous experience handling office responsibilities or experience in customer serviced preferred but not required
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Highly organized multitasker who works well in a fast-paced environment
• Excellent written and verbal communication skills
• Self-directed and able to work without supervision
• Solid time management skills; able to prioritize

About Surestaff

At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast.

We understand that finding the right job is about more than just a paycheck – it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you’ll enjoy when you partner with us:

• Access to a wide range of job opportunities
• Competitive pay
• Health and Wellness Programs (including EAP)
• Medical benefits including medical, vision, dental, and prescriptions
• Electronic weekly pay
• Employee Advocacy & Personalized Job Support

Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs.

Surestaff is an equal opportunity employer.

Notice Regarding the Use of Artificial Intelligence in Employment Decisions

In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment-related evaluations.

AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision-making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation.