Administrative Assistant

Job Description

Job Description

Our client is a growing, fast-paced

metal-finishing company

built on teamwork, quality, and exceptional customer service. As a small business, every team member makes a massive impact. We are looking for a high-energy, proactive

Administrative Assistant

who is ready to dive in, wear multiple hats, and grow alongside our client’s company. If you are a true "go-getter" who thrives in a dynamic environment and loves connecting with people, you will fit right in!

Responsibilities:

First Impressions:

Serve as the friendly, professional first point of contact for incoming phone calls, visitors, and vendors.

Customer Support:

Greet and assist customers who are dropping off or picking up parts, communicating clear order and pickup details.

Job Intakes:

Gather precise job specifications from customers and accurately prepare physical work tickets for the shop.

GM Support:

Provide daily administrative assistance to the General Manager to streamline operations.

Data Entry:

Perform basic bookkeeping entries in QuickBooks and maintain organized customer records and office files.

Documentation:

Prepare critical paperwork including invoices, packing slips, and work tickets with high accuracy.

Office Logistics:

Monitor office inventory, order supplies before they run out, and keep the front office organized.

Logistics Assistance:

Help prepare small shipments, print shipping labels, and manage basic shipping paperwork.

Local Errands:

Run occasional local business errands (e.g., post office, picking up supplies) to keep operations moving.

Requirements

Qualifications:

Experience:

Previous experience in administration, reception, office work, or customer service is preferred.

The "Go-Getter" Mindset:

A proactive professional who takes initiative, manages multiple tasks easily, and works confidently both independently and as part of a team.

Communication & Personality:

Warm, professional, and comfortable interacting with a diverse group of customers and shop staff.

Attention to Detail:

Excellent organizational skills with a commitment to data accuracy.

Tech Savvy:

Comfortable with basic computer systems (email, spreadsheets). Experience with

QuickBooks

or shipping software is a major plus, but we are happy to train the right person!

Industry Adaptability:

Willingness to learn the basics of our metal-finishing services and comfortable working in an office attached to an active manufacturing environment.

Requirements:

Must have a valid driver’s license and reliable transportation for local errands.

Benefits

Why Join Our Clients Growing Company?

Growth Opportunity:

This isn't just a desk job. As you master our processes and get to know our customers, you will have the opportunity to take on more advanced operational responsibilities.

Dynamic Workday:

No two days are the same. You will split your time between customer service, office administration, and light operational support.

Direct Impact:

Working closely with our General Manager, your organizational skills will directly keep our shop running smoothly and our customers happy.