Software Support Analyst
6AM City
Job Description Duration: 6 Month(s) contract to hire. Job Title: Software Support Analyst. Worksite Address: Chesapeake, Virginia, United States, 23320. Drug Test Required: false. Experience Level: Entry Level. Responsibilities Assist Technical Support Analysts to provide support for end users. Diagnose and resolve user problems and educate users on resolutions promptly and professionally. Ensure end user needs are met with consistently high quality of service provided. Engage appropriate resources to resolve technical issues and update clients on progress toward resolution. Fully document each client issue/resolution. Work on special projects to improve operating efficiency of technical/applications support. Participate in the on‑call support rotation. Assist in the QA process of new releases of the software. Other duties as assigned. Qualifications Bachelor’s degree in computer science and/or equivalent experience. Associate’s degree in related field with 4+ years experience. 2-3 years of experience troubleshooting and resolving customer tickets focused between Hardware/Software as well as proprietary applications. Effectively communicate with users. Programming background in Java, HTML, Oracle, SQL web development tools. Knowledge of Oracle, JAVA, and C++ highly preferred. Ability to quickly learn new software and technologies. Ability to work independently and collaboratively in a fast‑paced, dynamic environment. Ability to take ownership of and follow through on client issues until resolution. Strong organizational skills, attention to detail and technical judgment. Excellent verbal and written communication skills. Experience and creativity in troubleshooting software application problems. Ability to effectively communicate and coordinate with peers and management when required. Ability to speak effectively in interpersonal situations. Must be able to work nights and weekends, e.g., 4 days on/2 days off. Technical Skills Hands‑on troubleshooting and resolving customer tickets. Hardware/Software support. Application support. Knowledge of Oracle, JAVA, and C++. #J-18808-Ljbffr
- ...opportunity to do meaningful work on some of the most mission‑critical systems in the federal government. We are seeking a Production Support Analyst to join the Operations team, supporting over 70 applications and 4 DOS missions. What You Will Do Monitor production...Suggested
Dane
Virginia, MN1 day ago - ...ActiveSecret or above Job Description We have a project opportunity on our Department of State (DOS) TIOCA program on the Operations team. We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of upward mobility potential. Responsibilities...Suggested1 day per week
Intellect Solutions
Virginia, MN5 days ago - ...Overview Role: IT Helpdesk Analyst | Location: Crystal City, Arlington, VA (Onsite) | Employment... ...Responsibilities Deliver a positive IT support and customer service experience for... ...needing help with computer hardware, software, peripherals, and accounts. Monitor and...SuggestedContract work
Avanciers Inc.
Virginia, MN5 days ago - ...enablement and enterprise operations company supporting a wide range of U.S. Federal agencies.... ...to grow. We are actively hiring Network Analysts to join our Operations and Targeting... ...Network Function Virtualization (NFV), or Software Defined Networking (SDN). Demonstrated...SuggestedWork experience placement
Acclaim Technical Services, Inc.
Virginia, MN2 days ago $98.09k - $156.95k
...Job Description Identify business requirements and solutions related to the support of the specific business area for implementation of a packaged system software. Lead configuration and administration of the Packaged Software, and participating in process design, and...SuggestedLocal areaBlue Cross and Blue Shield of North Carolina
Virginia, MN1 day ago- ...Praescient Analytics has an immediate opening for a Cyber Security Analyst to support a DoD contract in Arlington, VA. As a Cyber Security Analyst... ...supply chain risk evaluations, and security examinations of software/hardware. Utilize tools like Enterprise Mission Assurance...Contract workImmediate start
Praescient Analytics
Virginia, MN5 days ago $160k - $258.75k
...NVIDIA is seeking a Cybersecurity Analyst with deep expertise in incident response, forensics investigation, threat hunting, and proactive... ...products. Perform digital forensics and malware analysis to support investigations and root cause analysis. Develop and optimize...NVIDIA Gruppe
Virginia, MN1 day ago- ...Requirements: Must have a Secret security clearance. Must be a U.S. Citizen. Overview We are recruiting for a Service Desk Lead to support the Navy Office of the General Counsel. The ideal candidate has significant IT experience, values collaboration, and demonstrates exceptional...Full timeWork at officeRemote work
HUGONET LLC
Virginia, MN5 days ago $87.1k - $157.45k
...Overview The qualified candidate will be responsible for supporting Leidos G&C's cybersecurity programs. In support of NSWC Dahlgren Division... ...Provide hands‑on support for the system's cyber hardware and software suites. Conduct cybersecurity testing under the direction of...Koitecc Solutions
Virginia, MN1 day ago- ...authorizations. Maintain current system information in XACTA to support organizational requirements and processes. Evaluate the impact... ...SSP). Ensure configuration management for security-relevant IS software, hardware, and firmware is maintained and documented. Ensure system...
6AM City
Virginia, MN1 day ago $100k
...Technical Business Analyst Crystal City, VA Pay From: $100,000 per year MUST: Experiences... ...for automation, optimization, and software lifecycle management Familiarity with various... ...issues related to management to help provide support for enterprise information assets and...Quadrant
Virginia, MN3 days ago- ...Your work will improve financial performance, accelerate digital ventures, and fuel growth through innovation. Responsibilities Support software development activities, including maintenance, enhancements, and modernization of mission-critical systems. Lead product...2 days per week3 days per week
Relha LLC
Virginia, MN1 day ago - ...Responsibilities and Duties Provide solution architectural support for daily tasks, business needs, platform strategy, development... ...management, source control, and deployment technologies for efficient software delivery. A Salesforce Certified Technical Architect...Casual workLocal areaRemote work
ArdentMC
Virginia, MN22 hours ago - ...the Program Manager in working with the Government will be in support for the Defense Logistics Agency. Majority of the work at the Government... .... Additionally, any team member assigned duties as CERT Analyst shall possess a DOD TOP SECRET Clearance and be eligible for an...Temporary workFor contractorsFlexible hours
Anaesthesia Associates of Massachusetts, P.C.
Virginia, MN22 hours ago - ...Overview We are seeking an Enterprise Applications Manager to support and manage select front-office and enterprise business systems, including HRIS, security/access platforms, and other operational or accounting-related applications. This role partners with business stakeholders...
HRB
Virginia, MN5 days ago - ...requirements, charters, and compliance with governance frameworks. Support adherence to organizational standards and best practices in... ...Consulting, Engineering, and Information Technology Industries: Software Development and Business Consulting and Services #J-18808-...Full time
Apexon
Virginia, MN5 days ago - ...Data Concepts is seeking a Technical Project Manager to manage software development projects. Qualifications: Direct work experience in a project management capacity, including all aspects of process development and execution. Familiarity with programming languages. Database...For contractorsWork experience placement
Data Concepts
Virginia, MN1 day ago - ...cooperation and resolve problems. Provide users with technical support for computer problems. Schedule meetings with application domain... ...manage one's time. Basic knowledge of computer hardware and software. Basic knowledge of production processes, quality control, costs...
TechDigital Group
Virginia, MN3 days ago - ...an IT Project Manager with a TS/SCI clearance to support our DIA customer, Enterprise Wide OSINT Knowledge... ...advancing capabilities. ABSC’s employees – including software developers, multi-disciplined intelligence analysts, technology protection engineers, program support...
Absolute Business Solutions Corp
Virginia, MN5 hours ago $95k - $140k
...ensure the team maintains its disciplined two-week sprint cadence. Support PI Planning: Actively participate in and support the team's... ...university. 3–5+ years of experience in a Scrum Master role for a software or systems development team. Certified ScrumMaster (CSM),...Contract workTemporary workWork at officeLocal areaKairosinc
Virginia, MN1 day ago$60k - $80k
...Solatube is seeking an Information Systems Support Specialist to provide high-level infrastructure support and serve as a key resource for IT operations. This role will involve maintaining servers and network infrastructure while ensuring optimal performance and compliance...Solatube
Virginia, MN2 days ago- ...About the Role The Client Delivery Project Manager owns the day ‑ to ‑ day execution of assigned data hall fit‑out NRC projects and supports the Project Director in delivering client fit‑out scope safely, on time, within budget, and to required quality standards. Data...For contractorsLive in
Yondr Group
Virginia, MN2 days ago - ...Tindall Corporation is seeking a Pre-Construction Engineer to provide technical leadership and support during preconstruction activities. The role involves estimating, design review, and coordination with project teams to ensure successful execution of projects. The ideal...
Tindall
Virginia, MN22 hours ago - About the Role: The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network... ...Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in successful...Minimum wageFull timeTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hours
- ...Job Description Job Description Malton Electric is hiring a Product Support Engineer to join our team in Virginia, MN. The ideal candidate combines a strong understanding of electric motors with excellent sales skills to build and maintain positive relationships...
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